Our Bank Ratings are the best bank ratings online. We have up to 7 sections, with 5 rating metrics for each section, that we use to rate banks. This enables users to be more thorough on what specifically was satisfactory or unsatisfactory about a specific bank. The other element we implemented was open or public bank ratings. Meaning, each user can vote once on a Bank Rating.
The layout of how we have done the ratings are as follows: The first bank rating you’ll see is the overall bank rating. This is like an overview. The overall areas we review and rate the bank on are:

1. Overall Bank Rating
2. Competitive Rates
3. Fees Reasonable
4. Website Usability
5. Customer Service

Types of Bank Ratings (overall and account specific)

We have an individual bank rating for specific to the bank. If you are looking to see what the overall rating is for a specific bank, this is where you want to look.

We also have account ratings specific to that bank’s saving, cd, checking, and money market accounts.The account bank rating are specific to that type of bank account. Below are the break downs of the account ratings.

Savings Rating

Our Savings Ratings are also rated both by staff and by users. The 5 areas we rate are as follows:

1. Competitive Rates
2. Fees Reasonable
3. Balance Requirement
4. Compounded Interest
5. FDIC Insured

Money Market Ratings

The Money Market Ratings are rated by the following areas:

1. Competitive Rates
2. Fees Reasonable
3. Balance Requirement
4. Debit Card / Checks
5. FDIC Insured

CD Ratings

Our rating metrics for certificates of deposits (cds) are as follows:

1. Competitive Rates
2. Fees Reasonable
3. Balance Requirement
4. Compounded Interest
5. FDIC Insured

Checking Ratings

Our metrics used for rating checking accounts are:

1. Competitive Rates
2. Fees Reasonable
3. Balance Requirement
4. Debit Card / Checks
5. FDIC Insured

We also have included specific rankings just for customer service and website usability. Most complaints from customers come from these two areas. So, we have set up a list of five areas for each that users can rank. Believe it or not we have bank representatives visiting the site and if you don’t like something, rate it so they can improve.

The five areas we rate on website usability are:

1. Ease of Navigation
2. Information Available
3. Appealing Interface
4. Account Sign up Process
5. Website Features

The five areas we rate a bank’s customer service are:

1. Accessible Customer Service
2. Timely Response
3. Friendly Assistance
4. Question Resolution
5. Straightforward (no runaround)

Let the banks know what we think

Many bank representatives visit our site and make changes according to our feedback. This is where you can rate and review banks so let them know what you want changed and what they are doing good! Time to get involved in rating banks.