Comments on: Aurora Bank Review

By: Susana

Susana — Mon, 30 Jan 2012 17:46:43 +0000

After making me wait for 3 months, with very little communication from them they, denied the refinance. It seems to me that a bank that has it all together should not have to wait 3 months making the customer waste their time to ultimately deny the loan. The representative was outstanding while taking in the information to start the loan application. But after it was transferred to the loan agent Kelly Berdick, there was very little communication if any. She wouldn’t return my calls in a timely manner or emails. There was no guidance throughout.
By the way, I had no problem getting approved by Quicken Loans. I wouldn’t recommend Aurora Bank to anyone.

By: Joe

Joe — Tue, 13 Dec 2011 21:22:03 +0000

I been trying to do a refinance for the last 3 months with these jokers. If I were not so deeply involved with the process and had not spent so much time suppling newly requested documents and resuppling documents already submitted to them I would tell them to go F^*& themselves. These guys don’t have a clue how to underwrite a loan!

By: Mark

Mark — Wed, 30 Nov 2011 22:37:12 +0000

I have a credit score of over 800. I have 120K balance on an appraised 200K home. I have stable income, and no other debt. All I am trying to do is refinance. The experience is the absolute worse in my life. Two months so far! They keep asking for the same information over and over again, and request an unending stream of financial statements, bank statements, credit card statements, retirement account statements, etc. When I refinanced with Quicken years ago, the process took less than two weeks
Get real Aurora!

By: loft

loft — Mon, 23 May 2011 21:19:25 +0000

Horrible customer service
Horrible rates on everything!
WORSE BANK EVER!!!!!!!!

By: bankguru

bankguru — Sun, 20 Mar 2011 16:30:27 +0000

Simply contact the bank and let them know that you do not want the CD to renew. Some banks will contact you when the cd matures so that you can decide whether you want to close it or roll it over.

By: Frayda Seif

Frayda Seif — Sun, 20 Mar 2011 14:49:47 +0000

If I take out a CD online and do not want to roll it over, how do I get my money??