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DCU Review

How does your bank stack up?

  • Financial Rates: 4.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 4.0 Star Icon

Pros:

  • Variety of accounts offered
  • Competitive interest rates for savings
  • Only one DCU account has a fee
  • Low opening required amounts

Cons:

  • Must become a member first
  • Tiered interest rates on MMA
  • High balances to earn interest
  • Only one withdrawal per month for Ltd

What You Need to Know

Digital Federal Credit Union offers a wide variety of personal deposit accounts. They offer a savings, money market, and holiday savings accounts. They offer two checking accounts and a variety of CD terms, including jumbo and rate bump CDs. Once you become a member of DCU, you can open any of these accounts online. DCU also offers business accounts.

The primary savings account offers competitive interest rates. For the first $1,000, you earn a very high interest rate. Any amount over $1,000 earns a lower rate. Between the two rates, the account earns competitive interest rates. The primary savings account is the account you must open to become a member of DCU.

Only the DCU Dividend Checking account has a monthly fee. All other accounts do not have a monthly fee. The amount required to keep in the checking account to waive the monthly fee is $2,500. The other DCU accounts do not have a required amount to keep in the account to avoid a fee.

The required amounts to open DCU accounts are low. The highest amount required to open a checking or savings account is $5. To earn interest for some accounts requires a larger balance. However, to open the accounts does not have a high required amount. The CDs require $100 or $500, depending on the CD. The jumbo CDs do require $25,000 to open.

To open an account with DCU, you must become a member of the credit union. To become a member requires opening a Primary Savings Account with at least a $5 balance. Once you open that account and become a member, you can open any other DCU account.

The DCU money market account has tiered interest rates. To earn the most competitive interest rates requires a large balance. The most competitive rate requires a balance of at least $100,000. Lower balances earn interest, just not the most competitive rate.

The Ltd savings account through DCU has a high required balance to earn interest. This account requires a balance of $25,000 to earn any interest. Any balance over $25,000 earns the most competitive rate, but balances below do not earn any interest.

Only one free withdrawal is allowed each month from the Ltd savings account. For every other withdrawal, there is a fee of $25 per withdrawal. To earn interest on this account requires a balance of $25,000. There is no required amount to open the account.

Cool Things

Holiday Savings Accounts

DCU offers specific holiday savings accounts. There is no required amount to open this account. You must have a direct deposit into the holiday account of at least $20 per month. These accounts earn interest. The rates are not competitive with other online accounts.

Financial Education

The DCU website offers financial education. There are videos, calculators, and financial articles. Learn how to navigate online banking or deposit a check. There are specific sections for children and young adults. DCU offers a financial class to help balance your finances. Financial education is available to members of any age.

History

In 1979 Digital Equipment Corporation started. It was one of the fastest growing computer companies in the world. They wanted to offer employees the benefit of their own credit union. In October 1979, Digital Federal Credit Union received their first charter. They opened with two branch locations.

In 1999, the credit union’s name was officially changed to Digital Federal Credit Union. Digital in the name refers back to Digital Equipment Company, the company that started it all. DCU was the third bank in the United States to have a website. They were one of the first banks with a mobile app allowing members to deposit checks remotely.

Over the years, DCU has grown quickly. Today, DCU has over 20 branch locations in New Hampshire and Massachusetts. It is the largest credit union in New England and one of the top 20 in the United States. They have over 680,000 from all across the United States.

Awards and Recognition

  • DCU made MONEY Magazines Best Bank/Credit Union Issue

Giving Back

DCU for Kids offers scholarships for youth around the area. In 2018, they awarded up to $137,500 in qualifying scholarships. Each of the scholarships was various amounts, with the highest amount being $2,500.

DCU holds food and toy drives to help kids around the areas they serve. Members can drop off their canned goods or toys to one of the many branch locations. The donations help those in need around the communities DCU serves. They also offer paper shredding days periodically throughout the year. Members can shred documents with personal information for free.

Frequently Asked Questions

Is DCU FDIC insured?

Yes. Digital Federal Credit Union is backed by the National Credit Union Association. The NCUA is an agency of the United States government. It protects funds deposited in credit unions, up to $250,000 per customer, per credit union. The money deposited in NCUA insured credit unions means money is backed by the full faith and credit of the United States government.

How do I access my money?

With checks, ATM or debit card, or electronic transfers. Also access your money through bill pay, a local branch, or through People Pay.

Does DCU offer mobile banking?

Yes. With the DCU app, you can deposit checks, pay bills, and transfer money. You can see your account balances, find a branch, and pay others with People Pay.

Is DCU free?

Only the Dividend Checking account has a monthly fee. Waive that fee by keeping at least $2,500 in the account. All other DCU accounts are free. There is no required amount to keep in the accounts to avoid a fee.

Is DCU a good bank?

DCU offers a variety of accounts. Most all accounts offer competitive interest rates. Only the checking account has a monthly fee. The is no require deposit amount to open an account. Some accounts have high required balances to earn interest. You must be a member to open accounts. That requires opening a primary savings account. Once you are a member, you can open any DCU account online.

Is DCU secure online?

DCU offers protection procedures that comply with federal law. They limit the personal information employees can see.

Does DCU offer competitive interest rates?

Most DCU accounts offer competitive interest rates. Some accounts have high required balances to earn the most competitive rate. The primary savings account offers rates competitive with other online accounts.

Can I use DCU for my business accounts?

Yes. DCU offers checking and savings accounts for businesses. Credit cards, lending options, and payroll services are also offered.

How is DCU online banking different from the online banking my bank offers?

Some of the accounts offer more competitive interest rates than typical bank rates. Everything for your account is online.

Do DCU checking accounts pay interest?

The DCU Dividend Checking account earns interest. For this account, you must keep $2,500 in the account to avoid a monthly maintenance fee. The interest rate is not competitive with other online accounts, but it does earn interest.

How do I reach customer service?

By phone, email, fax, mail, or through online chat. You can visit a local branch location.

Does DCU offer bill pay?

Yes. Each of the DCU checking accounts offer a free bill pay option.

Can I deposit cash?

Yes, at a local branch location.

How long do transfers take?

Specific transfer times are not listed on the website.

Can I sign up for direct deposit to DCU accounts?

Yes. Directly deposit money into DCU accounts.

Bank Contact Information

Digital Federal Credit Union
P.O. Box 9130 Marlborough, MA 01752-9130
508.263.6700

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