
Synchrony Bank Review
Synchrony Bank stands out as a fee-friendly online banking option that won't nickel and dime you. You'll appreciate that there's no monthly maintenance fee, no minimum balance requirement, and no charges for using out-of-network ATMs. Their security features are robust too, with two-factor authentication, real-time fraud alerts, identity theft protection, and instant card lock capabilities for when your card goes missing.
The mobile experience with Synchrony is particularly strong, with highly-rated apps (4.8/5 on iOS and 4.6/5 on Android) that let you handle nearly everything from your phone. You can deposit checks, locate ATMs, set up alerts, and manage your money with helpful budgeting tools and spending analytics. For moving money, they've got you covered with direct deposit (including early access), wire transfers, Zelle, and support for major digital wallets like Apple Pay and Google Pay.
Where Synchrony falls short is in traditional banking conveniences. There are no physical branches, no cash deposit options, and no cashier's checks or notary services. You'll also face foreign transaction fees when traveling internationally, and there's no overdraft protection available. While outgoing wire transfers typically come with a fee, Diamond status members in their Perks program do get three free wire transfers per statement cycle.
Essential Banking Features & Services
Bank Features
Our team manually evaluates each bank across 52 essential features, giving you a comprehensive view of what really matters.
Updated on June 18th, 2025
Cost Benefits
- No monthly maintenance fees are charged.
- Keep any amount in your account without penalties.
- Foreign transaction fees apply to international purchases.
- Use any ATM without additional charges.
- No overdraft protection available.
- Synchrony Bank charges a fee for outgoing wire transfers, but receiving wire transfers is free. However, if you have Diamond status in their Perks Reward program, you get three free wire transfers per statement cycle.
Managing your money shouldn't cost you money, which is why you'll appreciate the fee-free structure here. Your account comes with no monthly maintenance fees and no minimum balance requirements, giving you complete flexibility with your funds. You can use your money how you want without watching it slowly drain away to service charges.
You'll also enjoy free ATM access across their network without worrying about those pesky out-of-network fees eating into your balance. For wire transfers, there's a partial perk—while incoming wires are always free, you'll only get complimentary outgoing transfers if you reach Diamond status in their Perks Reward program (which includes three free transfers per statement cycle). Just note that foreign transactions do incur fees, and there's no overdraft protection available—something to keep in mind when traveling abroad or when your balance runs low.
Security
- Account access is protected by two-factor authentication.
- Receive instant notifications for suspicious account activity.
- Comprehensive identity theft monitoring and protection included.
- Instantly freeze and unfreeze your cards as needed.
- Set travel alerts to ensure uninterrupted card access.
Your financial security deserves more than just a basic password. With two-factor authentication, you'll enjoy an extra shield against unauthorized access, requiring a second verification step that keeps your money safer. When something unusual happens with your account, real-time fraud alerts spring into action, notifying you immediately about suspicious activities so you can take quick action.
Never worry about identity theft again thanks to comprehensive monitoring services that keep watch over your personal information. If your card goes missing or shows concerning activity, the instant card lock feature puts control literally at your fingertips—freeze your card immediately through the mobile app while you sort things out. Planning a getaway? Simply set up travel notifications beforehand to ensure your transactions go through smoothly while you're exploring new places, without triggering unnecessary security flags.
Mobile
- 4.8/5
- 4.6/5
- Deposit checks through mobile app.
- Find ATMs and branches via mobile app.
- Customizable account alerts available.
- Push notifications supported.
Synchrony Bank puts banking convenience right in your pocket with highly-rated mobile apps for both iOS (4.8/5) and Android (4.6/5) devices. These intuitive apps let you handle virtually all your banking needs on the go—whether you're checking balances, transferring funds, or using your phone's camera to deposit checks without visiting a branch.
Staying on top of your finances becomes second nature with Synchrony's robust notification system. You can set up customized alerts for specific account activities and receive instant push notifications about transactions and security events. When you're traveling or running errands, the built-in ATM locator uses your current location to point you toward the nearest fee-free options, saving you both time and ATM surcharges.
What I particularly appreciate about Synchrony's mobile experience is how it transforms everyday financial tasks into quick, painless activities you can complete while waiting for coffee or riding the bus. The thoughtful design of both apps reflects in their stellar ratings and makes managing your money feel less like a chore and more like simply checking your phone.
Transfers & Deposits
- Accept automatic deposits from employers and others.
- Access direct deposits up to 2 days early.
- Send and receive domestic wire transfers.
- Send wire transfers to international destinations.
- Link and manage external bank accounts.
- Move money between banks at no cost.
Synchrony Bank makes managing your money seamless with its robust transfer options. You'll enjoy the convenience of direct deposit for your paychecks and government benefits, with the added perk of accessing your funds up to two days earlier than scheduled. This early access can be a lifesaver when unexpected expenses pop up before payday.
Need to move money quickly? Synchrony has you covered with both domestic and international wire transfers, perfect for time-sensitive transactions or sending funds to family abroad. For your regular money movements, free ACH transfers provide a no-cost alternative, though they take 1-3 business days to process.
Keeping track of all your accounts becomes effortless with Synchrony's external account linking feature. You can connect accounts from other banks and view everything in one place, making it simpler to manage your complete financial picture without juggling multiple banking apps or websites.
Money Management
- Built-in tools for creating and tracking budgets.
- View detailed analysis of spending patterns.
- Round-up savings feature not offered.
- Create custom rules for automatic savings.
- While Synchrony Bank doesn't explicitly offer "sub-accounts" in the traditional sense, they do allow for the creation of multiple savings accounts, which can be used to manage savings for different goals, effectively acting as a form of "bucketing".
- Schedule and manage bill payments online.
Managing your money becomes second nature with intuitive budgeting tools that track your spending by category and help you set meaningful limits. Visual breakdowns of your expenses paint a clear picture of where your money goes each month, while detailed spending analytics reveal patterns you might otherwise miss. These insights transform vague financial goals into achievable targets tailored to your unique spending habits.
Take control of your savings journey with automated rules that work silently in the background. Set up custom conditions for automatic transfers—perhaps moving a percentage of each deposit or scheduling transfers on payday—and watch your savings grow without lifting a finger. While round-up savings isn't currently available, you can still create a personalized savings strategy using the bank's flexible automation tools.
Staying organized is simple with the ability to create multiple savings accounts for different goals. Though not traditional sub-accounts, this approach lets you separate your vacation fund from your emergency savings without juggling different banking relationships. Complete the picture with convenient bill pay services that keep all your monthly obligations in one place, helping you avoid those frustrating late fees and keeping your financial reputation spotless.
Integrations
- Send and receive money instantly with Zelle.
- Make payments with Apple Pay.
- Make payments with Google Pay.
- Send international transfers through Wise.
- Connect and sync with QuickBooks.
Synchrony Bank puts digital convenience at your fingertips with seamless money movement options. Through Zelle integration, you can zip money to friends or family within minutes—perfect when you need to split dinner costs or send birthday cash to your niece across the country. For everyday shopping, your Synchrony account links smoothly with Apple Pay, Google Pay, and other digital wallets, letting you tap-and-go without reaching for your physical card.
When your financial life extends beyond U.S. borders, Synchrony's Wise integration becomes your ally against costly international transfer fees. You'll appreciate the transparent exchange rates and reduced costs compared to traditional wire transfers. Meanwhile, small business owners and freelancers will find the QuickBooks connection particularly valuable—your transactions sync automatically, turning what used to be hours of manual entry into a background process that just happens. These thoughtful integrations transform your banking experience from isolated transactions into a connected financial ecosystem that works alongside your daily routines.
Customer Support
- Phone support limited to business hours.
- Connect instantly with support via live chat.
- Get assistance through email support.
- Bill negotiation services not available.
- While Synchrony Bank itself doesn't offer financial advisor access, it does partner with various financial advisors and organizations to provide financial planning and investment services, including access to advisors for a fee.
Synchrony Bank keeps you connected with full email and live chat support options. When you need immediate help, the live chat feature lets you bypass phone queues and get answers in real time from your computer or mobile device. For more detailed questions or when you want a paper trail of your conversation, their email support has you covered.
While Synchrony doesn't offer 24/7 phone support or bill negotiation services, they do provide partial access to financial expertise. Though not directly employed by the bank, you can connect with partner financial advisors (for a fee) who'll help map out your journey toward retirement, homeownership, or investment goals. This middle-ground approach gives you professional guidance when making important money decisions without having to search elsewhere.
Physical Services
- Online-only bank without physical branches.
- Cannot accept cash deposits.
- Withdraw large amounts of cash when needed.
- Cashier's checks not available.
- Notary services not offered.
- Safe deposit boxes not available.
- Currency exchange not offered.
- Access extensive network of ATMs.
- Use ATMs worldwide for cash access.
Looking for a bank that prioritizes digital convenience over physical locations? While you won't find brick-and-mortar branches for face-to-face services like notarization, cash deposits, or cashier's checks, this online-focused approach eliminates the need to schedule branch visits or wait in lines.
What you do get is robust ATM access that works for your on-the-go lifestyle. Need to withdraw large sums for special purchases? No problem. Traveling internationally? Your card works seamlessly at ATMs worldwide, saving you from carrying excessive cash or dealing with currency exchange counters at airports.
The digital-first model of Synchrony Bank means saying goodbye to safe deposit boxes and in-person currency exchanges, but hello to banking that fits your schedule. This setup works particularly well if you rarely deal with cash deposits or don't frequently need notarized documents for your financial affairs.
Additional Services
- Investment accounts not offered.
- Cryptocurrency services not available.
- Monitor your credit score for free.
- Earn cashback on qualifying purchases.
- Cannot hold foreign currencies.
While Synchrony Bank doesn't offer investment accounts, cryptocurrency services, or foreign currency accounts, they've focused on enhancing your financial health in other meaningful ways. Their robust credit monitoring service keeps you informed about changes to your credit score, helping you catch potential issues early and make smarter decisions about when to apply for loans or new credit cards.
What you'll appreciate about Synchrony is their cashback rewards program, which puts money back in your pocket for everyday purchases you're already making. This practical benefit essentially gives you a discount on regular spending—whether you're filling up your gas tank or picking up groceries. These services reflect Synchrony's commitment to helping you manage your day-to-day finances while building long-term financial wellness.
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Contact Information
Get in Touch
Whether you're interested in opening an account or just want to learn more, you'll find Synchrony Bank's official contact information and website details here.
Synchrony Bank
777 Long Ridge RoadStamford, CT 06902
- 1.866.419.4096
- Visit Official Website Opens in a new window
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