Chase Bank Review

How does your bank stack up?

  • Financial Rates: 1.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 2.5 Star Icon


  • Chase Pay
  • Chase Liquid
  • Credit Journey
  • Chase QuickDeposit


  • Products Not Offered Everywhere
  • Accounts Have Fees
  • High Opening Amount
  • High Daily Balances

What You Need to Know

Chase Pay is a digital wallet. It makes purchases easy. Pay for gas without getting out of the car. Pay without transferring your card number to websites and apps with the Chase Pay logo. You can use the QR code at stores. Coupons are automatically added to your favorite stores.

Chase Pay lets you use your Chase Ultimate Reward points to make purchases. This keeps your information secure and up to date. Thousands of places accept Chase Pay including Walmart and Best Buy. You still earn reward points when you use Chase Pay. This cannot be used with subscriptions like Netflix or Amazon Prime or outside the U.S.

Chase Liquid is a reloadable card. Opening deposit is $25. Money is directly deposited on the card. Money can be deposited through Chase QuickDeposit, direct deposits, or you can transfer money from other accounts to the cards. With the Chase Liquid card, you can make purchases, withdraw cash, pay bills, and use Zelle. It offers zero liability protection for unauthorized transactions. There is a $4.95 monthly fee to use Chase Liquid.

Chase Credit Journey helps get your credit under control. This is free to anyone, not just Chase customers. Get email alerts about changes to your credit. Check your credit score anytime for free, without hurting your score. Credit Journey shows how credit is affected when debts are paid off, or new accounts opened. Using this tool helps prevent fraud.

Deposits are easy with Chase QuickDeposit in the Chase Mobile App. Snap a picture of your check and follow the instructions. Make a deposit anytime, anywhere from a mobile phone or tablet. Step-by-step instructions are on their website.

Not all Chase products and features are offered in all areas. Input your zip code to learn what products are available in your area.

All Chase accounts, except CDs, have fees. Savings and checking accounts have a monthly maintenance fee. The fees range from $5 to $25. Waive fees by having a minimum balance in the account, or by linking a checking and savings account together. Direct deposits or automatic payments waive the monthly fees as well.

Every account with Chase needs a minimum of $25 to open. Some accounts require $100 as the opening balance.

Savings and checking accounts require a daily balance to avoid fees. The daily balances range from $1,500 to $100,000. If you cannot maintain this amount, you will have to use one of the other ways to have your fees waived.

Cool Things

Bilingual Website

The Chase website is available in English or Spanish. The Spanish link is on the home page in the top right corner.

Chase Experience

Chase cardmembers can experience dining, entertainment, and sporting events with Chase Experience. Preferred card members get VIP access. Reserve cardholders get access to these different events: Sundance, PGA championship, and Panic! At the Disco.

ATM Filter

The Chase website provides filters to help you find ATMs. You can search by a drive up, deposit friendly, 24-hour access, or with audio assistance. You can choose from thirteen different languages. First enter your zip code to find close ATMs, then decide on filters to find the best ATM for your needs.

Chase Private Client

Exclusive Chase accounts include Chase Private Client. This service gives you a team of professionals to help with your financial needs. A private client banker and a JPMorgan private client advisor are two people on your team. You can contact your team anytime to ask personal banking questions. Plus, you enjoy banking opportunities only available to private clients.

Financial Resources

Chase provides ways to increase your financial knowledge. Learn about savings as a new parent or managing your holiday spending. Learn how to increase your credit score. One topic offers a 30-day boot camp for finances. LeBron James, Ray Allen, Serena Williams, and Andy Roddick talk money in short interviews on the website.


The Manhattan Company bank was formed in 1799. This was the second bank established in New York. In 1924 Chase National Bank was the first bank in New York to hire a woman in the main office. Mary Andress was an assistant cashier. She promoted banking as a career for women.

In 1930, Chase became the largest bank in America and the world. Chase National Bank merged with The Bank of the Manhattan Company to form Chase Manhattan Bank in 1955. A few years later in 1968, Chase Manhattan offered customers the first retail charge account. The year 2000 brought the merge with JP Morgan & Co becoming what it is known today as JPMorgan Chase. In 2004 Chase became the largest credit card issuer in the United States.

Over the years, Chase has help fund different historical events. They were key lenders for the Erie Canal and financed the majority of the Brooklyn Bridge. They fundraised for the Statue of Liberty and were part of the real estate deal for the Panama Canal. Charles A. Lindbergh received financing for his first solo nonstop transatlantic flight.

Today, Chase serves more than half of the U.S. household with one or more of their products. Chase currently has over 16,000 ATMs and 5,100 branches nationwide.

Awards and Recognition

  • Leading provider of merchant services with $1 trillion in annual processing volume
  • Awarded number one in overall satisfaction, customer relationships, and transaction processing by CFO Magazine
  • 2.6 trillion in assets and operations worldwide

Giving Back

JPMorgan Chase & Co pledged $100 million in 2014 to transform Detroit’s economy. Over 14,000 Detroit citizens have received training and job skills. Over 1,800 small businesses are receiving technical help. Donations to different charities are helping revitalize Detroit neighborhoods.

Chase committed $4.2 million to empower veteran entrepreneurs in Texas, California, and North Carolina. Veterans can apply for low-interest business loans.

JPMorgan Chase has a goal by 2020 to reduce greenhouse gas emissions 50 percent from the levels in 2005. They are using LED lighting and on-site solar installation. Chase is working to reducing electric, gas, and water usage at all their branches.


Is Chase Bank FDIC insured?

Yes. Chase Bank is FDIC insured. The FDIC is an agency of the United States government that protects funds deposited in banks, up to $250,000 per customer, per bank. The money deposited in FDIC insured banks means money is backed by the full faith and credit of the United States government.

How do I access my money?

By debit card, checks, free online bill pay, ATMs, branch locations, and transfers between Chase accounts. You can connect your Chase account to current bank accounts and transfer money between accounts. Money can be sent, received, or requested through Zelle.

Does Chase Bank offer mobile banking?

Yes. You can access your accounts from any smartphone, tablet, or computer. The app can track spending, turn debit cards on and off, and transfer money with Zelle. Any banking needs can be done online or on the app.

Is Chase Bank free?

No. Other than CDs, all Chase accounts have a monthly maintenance fee. Keeping a certain amount in the account will waive the fee. Direct deposit, automatic bill pay, and linking a checking and savings account are other ways to waive the fees. Know how to have the fee waived for the account you open since each account is different.

Is Chase Bank a good bank for me?

This bank is best used for those who are investing large amounts of money. To avoid the fees, you must maintain at least $500 for savings accounts and $1,500 for checking accounts. The interest rates are not much higher than other banks and considerably lower than other online banks.

Is Chase Bank secure online?

Yes. Chase encrypts your information. They always require a login, offer account alerts, and paperless statements. Employees only see necessary information and sign a Code of Conduct.

Does Chase Bank offer competitive interest rates?

No. Their interest rates are typical of other banks but much less than online-only banks.

Can I use Chase Bank for my business accounts?

Yes. Chase offers business accounts for small or commercial businesses. Business credit cards and lending are available. Chase offers advice and support for your business banking.

How is the online bank different from the online banking my bank offers?

Chase has branches all over the United States. This online banking is not different from any other bank with branches. You can access your accounts online or in person.

Do their checking accounts pay interest?

Some checking accounts earn interest. The accounts that earn interest require high daily balances. These amounts range from $15,000 to $75,000.

How do I reach customer service?

By phone, email, in person, mail, or through Twitter.

Does Chase Bank offer bill pay?

Yes. Checking accounts have free online bill pay, including their student checking account.

Can I deposit cash?

Yes. Deposit cash at any of the branch locations and at some ATMs. You can find those ATMs on their website. Zelle, direct deposit, or Chase QuickDeposit are other ways to make non-cash deposits.

How long do transfers take?

Wire transfers inside the U.S. are usually processed on the same day. Transfers between Chase accounts are instant.

Can I sign up for direct deposit to this account?


Bank Information

National Bank By Mail
P O Box 36520
Louisville, KY 40233-6520

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