First Bank Review

How does your bank stack up?

  • Financial Rates: 3.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 4.0 Star Icon
  • Bank Fees: 3.0 Star Icon

Pros:

  • Checking account for 55 and older
  • Anywhere Accounts
  • Business accounts offered
  • Variety of personal products offered

Cons:

  • Accounts have fees
  • Online banking is not free
  • Accounts not offered everywhere
  • Low-interest rates

What You Need to Know

FirstBank offers a checking account for anyone over 55 years old. This account earns interest. There is no minimum balance to earn interest or required to keep in the account. This account does not have any fees, and direct deposit is not required.

The Anywhere Accounts are a savings and checking account. Both of these accounts do not have monthly fees. There is no minimum balance required to keep in the account. You can sign up to have money from transactions rounded up to the nearest dollar. The difference is deposited into your Anywhere eSave Savings account. Those transactions include debit transactions, bill pay, or other electronic transfers.

FirstBank offers accounts for businesses. Checking and money market accounts are available. There is a checking account offered specifically for nonprofits. There are no fees for the nonprofit checking and the basic business checking. The other accounts have a monthly fee.

Not just personal deposit accounts are available at FirstBank. Personal credit cards, home equity loans, and personal construction loans are available. Health Savings Accounts and accounts to help save for college are also offered.

Most FirstBank accounts have a monthly fee. The fees range from $5 to $20. The debit card has a yearly fee of $10. You are only allowed 25 deposits into the eSave Savings account per month. You are charged $0.10 for each item over 25.

Account interest rates at FirstBank are not competitive with other online banks. The interest rates are similar to your typical bank rates.

FirstBank offers products and accounts in Arizona, California, and Colorado. They have over 115 branch locations in these three states with over 200 ATMs. To open an account, you must live in one of these three states.

Online banking with FirstBank is only free if you sign up to receive electronic statements. The fee is $3 each month if you do not sign up. The money will be automatically withdrawn from your checking account on the first day of each month. If you want to receive paper statements, you must keep $10,000 in FirstBank accounts to waive the monthly fee.

Cool Things

Internet Cash Management

With account management, you can view your accounts and transfer funds. You can pay bills online and deposit checks into your business account from your computer. You can also access the Internet Cash Management from the FirstBank app.

FirstBank Alerts

Stay on top of your account balances with FirstBank Alerts. This service will text or email you when your account is running low. This will help you avoid the $34 overdraft fee.

History

FirstBank started in 1963. Over the 50 years they have been in business FirstBank has seen continual growth. In 1980 FirstBank ranked eighth as Colorado's top banks by deposit. In 2016 they ranked second.

FirstBank credits their convenience and good customer service for their continued growth. FirstBank is loyal to their employees. This has also helped them be successful. FirstBank serves the communities through commercial and consumer lending. They take pride in giving back to their community.

Today FirstBank has over $17 billion in assets. They have over 115 branch locations in Colorado, Arizona, and California.

Awards and Recognition

  • "Top Workplace" in 2017 by Denver Post and WorkplaceDynamics
  • "Best Bank" by Colorado Biz magazine

Giving Back

In 2017 FirstBank donated over $3.7 million to local charities. Over $60 million has been donated to charities since 2000. Employees also donated time to help serve these charities.

The FirstBank Colorado donated $3.8 million towards education. This money provides scholarships to those in the communities they serve. Over 400 scholarships have been awarded. FirstBank also offers financial aid to employees and their children for college. Since 2000, employees and their families have received over $5.3 million in educational support.

Each year FirstBank hosts "Colorado Gives Day." This is a 24-hour online giving opportunity that started in 2010. The money raised helps nonprofit organizations in Colorado. In 2015 they raised $28.5 million. In 2016 they raised $33.8 million. In 2017 they raised $33.8 million. This money was donated to over 2,300 nonprofit organizations. Since 2010, this event has given away over $181 million.

Frequently Asked Questions

Is this bank FDIC insured?

Yes. FirstBank is FDIC insured. The FDIC is an agency of the United States government that protects funds deposited in banks, up to $250,000 per customer, per bank. The money deposited in FDIC insured banks means money is backed by the full faith and credit of the United States government.

How do I access my money?

With debit cards, checks, or by visiting a local branch. You can transfer money between FirstBank accounts online or on the mobile app. You can also transfer money through Zelle.

Does this bank offer mobile banking?

Yes. With the FirstBank app, you can pay bills, find branches, view history. You can transfer money and make deposits. You can change or delete payments, or view checks and deposit item images.

Is this bank free?

Some accounts are free, but most FirstBank accounts have a monthly maintenance fee. Waive the fee by meeting the set requirements for each account.

Is this a good bank?

FirstBank offers a variety of different accounts. Most accounts have fees, but there are ways to have the monthly fee waived. The interest rates compare to your typical banks' rates.

Is this bank secure online?

Yes. They have security systems in place to protect your personal information. They use firewalls, virus protection, and encryption. You will also be logged out of mobile and online banking after a period of inactivity.

Does this bank offer competitive interest rates?

The interest rates at FirstBank are competitive with your typical banks. Online only bank accounts offer considerably higher interest rates.

Can I use this bank for my business accounts?

Yes. FirstBank offers checking accounts, money market accounts, and loans for businesses. They offer specific checking accounts for nonprofits, and clubs and associates.

How is the online bank different from the online banking my bank offers?

It is not different. FirstBank online is the same banking and any other online banking.

Do their checking accounts pay interest?

Yes, all checking accounts but the basic FirstBank checking account pay interest. The 55 and older checking account pays interest and does not have any monthly fees. Some of the checking accounts have monthly fees, but there are ways to have the fee waived.

How do I reach customer service?

By phone, email, or visiting a local branch. You can find branches and ATM locations online or on the mobile app.

Does this bank offer bill pay?

Yes. You can pay bills through the FirstBank app or online.

Can I deposit cash?

Yes, at a local branch.

How long do transfers take?

Transfers using Zelle take up to three business days. If you make a deposit with a teller, $500 will be available within 3-5 hours of the deposit. The rest will be available the next business day.

Can I sign up for direct deposit to this account?

Yes. FirstBank offers direct deposit into their accounts.

Bank Information

Find A Branch
1-800-964-3444

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