IncredibleBank Review

How does your bank stack up?

  • Financial Rates: 5.0 Star Icon
  • Customer Service: 3.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 3.0 Star Icon

Pros:

  • No monthly maintenance fees
  • High-interest rates on accounts
  • Money market account for businesses
  • ATM fee reimbursement

Cons:

  • High opening required amounts
  • Limited options for accounts
  • Highest rates require a large balance
  • Checking account does not earn interest

What You Need to Know

IncredibleBank accounts do not have monthly fees. The checking and savings accounts are completely free accounts. The CDs do not have a monthly fee. The only fees are from withdrawing your money before the CD reaches maturity.

The interest rates on the IncredibleBank saving account and CDs are high. They are competitive with other online-only accounts. The interest rates are much higher than your typical brick and mortar interest rates. Even the interest rates offered for lower balances in the accounts are competitive.

IncredibleBank offers a money market account specifically for businesses. This account comes with free online banking, mobile banking, and bill pay. To open the account requires $2,500. If your balance falls below $2,500, a fee of $10 will be charged. There is a $5 monthly fee if you do not sign up for electronic statements. This account earns a competitive interest rate for money market accounts for businesses.

With an IncredibleBank checking account, you will be reimbursed for domestic ATM fees. ATMs through the MoneyPass network are free. If you use an ATM not part of that network, IncredibleBank will reimburse you the fee you are charged. This does not apply to international ATM fees.

The required amounts to open IncredibleBank accounts are high. The opening required amount for checking accounts are $500. To open a savings account with IncredibleBank requires $2,500 to open. All the different CD terms require $1,000 to open.

IncredibleBank has a limited amount of accounts available. There is only one checking account and one savings account to choose. IncredibleBank offers CDs, but only three different term lengths. Those terms are a 12-month, 24-month, and a 36-month term.

To earn the highest interest rates, IncredibleBank requires a large balance. The savings account requires $25,000 to earn the highest rate offered. Balances below that amount still earn competitive interest rates. The lower rates are higher than your typical brick and mortar bank rates.

The IncredibleBank checking account does not earn interest. To open the account requires $500. The account does not have monthly fees or a required amount, but you do not earn interest on the account. Only the savings account and CDs through IncredibleBank earn interest.

Cool Things

Fraud Text Alerts

IncredibleBank debit cards come with a fraud text program. You are automatically enrolled in the program when you receive a debit card. River Valley Bank texts you with the information for the possible fraudulent activity. You text back to say if you made the purchase or not. You can opt out of the program at any time.

History

IncredibleBank in an online-only bank. It is a division of River Valley Bank. IncredibleBank opened in 2009 as one of the first internet-only banks. Their vision of starting this bank was to make online banking easier. They wanted to offer more competitive interest rates and better customer service.

Not long after IncredibleBank started, CNN named it one of the "least evil banks" and "still awesome." IncredibleBank offers a checking account, savings account, and CDs. Everything for the account is online.

Awards and Recognition

  • Ranked one of the top ten "Best Bank Savings Accounts" by GOBankingRates.com in 2018
  • Ranked one of the top ten "Best Online Banks" by GOBankingRates.com in 2018 and 2017

Giving Back

River Valley Bank Foundation matched the first $20,000 in donations to a charity. The money was raised for the Portage Health Foundation. It went to help people affected by flooding and sinkholes. The money went specifically to help those in Houghton County, Michigan.

River Valley Bank donates money and time to a variety of different causes. They have held golf tournaments for breast cancer. They participate in memorial runs for employees and their family members. Employees organized a Green and Clean event to help clean up the community. They also organized Homeless Hygiene drives to help residents.

Frequently Asked Questions

Is This Bank FDIC insured?

Yes. IncredibleBank is FDIC insured. The FDIC is an agency of the United States government that protects funds deposited in banks, up to $250,000 per customer, per bank. The money deposited in FDIC insured banks means money is backed by the full faith and credit of the United States government.

How do I access my money?

By ATM or debit cards, checks, bill pay, or electronic transfers.

Does this bank offer mobile banking?

Yes. With mobile banking, you can view accounts and pay bills. You can make person-to-person payments. You can deposit checks into your account and find ATM locations. You can check balances, transfer money, and view account transactions.

Is this a good bank?

IncredibleBank does not have any monthly maintenance fees. The interest rates for the accounts are competitive with other online-only accounts. Everything for your account is online. There are no branch locations.

Is this bank free?

Yes. There are no monthly maintenance fees for IncredibleBank checking or savings accounts. There is only a fee for CDs if you withdraw your money before the CD reaches maturity.

Is this bank secure online?

IncredibleBank restricts what personal information employees can see about customers. They offer secure servers and encryption. You will be logged out of online and mobile banking after a set time of inactivity. Passwords and security questions are required.

Does this bank offer competitive interest rates?

Yes. IncredibleBank offers competitive interest rates for their savings account and CDs. The rates are competitive with other online-only accounts. They are much higher than your typical brick and mortar bank rates.

Can I use this bank for my business accounts?

IncredibleBank only offers a money market account for businesses. This account requires $2,500 to open the account. There is a $10 monthly fee if your account balance falls below $2,500. The interest rate for this account is competitive.

How is the online bank different from the online banking my bank offers?

The interest rates are much higher than your typical brick and mortar banks. Everything for your account is online. There are no branch locations.

Do their checking accounts pay interest?

No. The IncredibleBank checking account does not earn interest.

How do I reach customer service?

By email, phone, or mail. You can reach them through Facebook, Instagram, Twitter, Linkedin, or YouTube.

Does this bank offer bill pay?

Yes. The IncredibleBank checking account offers free bill pay.

Can I deposit cash?

No. Deposits can be made through the mobile app, electronic transfers, or direct deposit. You can also deposit money through wire transfers or by uploading or mailing a check.

How long do transfers take?

Transfer times are not specifically listed on the website.

Can I sign up for direct deposit to this account?

Yes. You can sign up to have money directly deposited into IncredibleBank checking and savings accounts.

Bank Contact Information

IncredibleBank, a division of River Valley Bank
PO Box 1182
Wausau WI 54402-1182

1-877-261-4750

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