-
Financial Rates:
5.0
-
Customer Service:
3.0
-
Website Experience:
5.0
-
Bank Fees:
5.0
Pros:
- Competitive rates on all accounts
- ATM fee reimbursement
- Low opening required amounts
- No monthly maintenance fees
Cons:
- Limited personal deposit accounts
- External transfers only for checking
- Daily withdrawal amounts low
- Customer service not always available
-
Financial Rates:
5.0
-
Customer Service:
2.5
-
Website Experience:
4.5
-
Bank Fees:
5.0
Pros:
- Low opening required amounts
- Competitive interest rates on accounts
- No monthly maintenance fees
- Can open accounts entirely online
Cons:
- Limited account options
- Must link an external bank account
- No checks or debit cards available
- Early withdrawal fee on CDs is high
Bank5 Connect offers competitive interest rates on all accounts. The rates are much higher than your typical brick and mortar bank rates. They are competitive with other online accounts. Interest rates are not tiered. Any amount over $100 earns the most competitive rate.
To get cash from a Bank5 Connect account, you can access any ATMs in the SUM network. If you withdraw money from an ATM that is not in the SUM network, Bank5 Connect will reimburse you the ATM fee. Bank5 Connect will reimburse up to $15 each month in ATM fees.
Bank5 Connect has low opening required amounts. The checking and savings account only require $10 to open. The CDs require $500 to open. To earn interest on the checking and savings account you must have $100 in the accounts.
Bank5 Connect accounts do not have monthly maintenance fees. There is not a required balance to keep in the account. To earn interest, you must have $100 in the checking and savings account. However, you will not be charged a fee for not having that balance.
Bank5 Connect does not offer a wide variety of accounts. Only personal deposit accounts are available. Those accounts include a checking account, savings account, and CDs. CD terms range from 6-months to 36-month terms. They also offer one investment CD. That term is a 24-month CD. There are no business accounts offered through Bank5 Connect.
Only money in a Bank5 checking account can be transferred to an external bank account. You cannot transfer funds from the Bank5 Connect savings to an external account. You must transfer the money from the Bank5 Connect checking account.
The Bank5 Connect checking account has daily withdrawal and purchase limits. You can only withdraw $500 each day from an ATM. There is a daily purchase limit of $1,000 with your debit card. If you need to spend more money, you must contact a Bank5 Connect representative.
Bank5 Connect customer service are not available 24/7. Their hours vary depending on the day. They open at 7:30 a.m. every day, except Sunday. They open at 11:00 a.m. on Sunday. They are open until 5:00 p.m. Monday thru Wednesday, and 7:00 p.m. Thursday and Friday. They close at 3:00 p.m. Saturday and Sunday. Online chat is available Monday thru Friday from 8:00 a.m. to 4:30 p.m. All times are Eastern Standard Time.
The required amounts to open Comenity Direct accounts are low. The Comenity Direct savings account requires $100 to open. Each of the CDs offered through Comenity Direct require $1,500 to open.
The interest rates for Comenity Direct accounts are competitive. Their rates are much higher than typical bank rates. They are competitive with other online accounts. To earn interest on CDs, you must keep $1,500 in the CD. The high-yield savings account only requires $1.00 to earn interest.
Comenity Direct accounts do not have monthly maintenance fees. There are not set account balances required to avoid the monthly fees. Their accounts are free. The CDs have a fee if you withdraw the money before the maturity date, but no monthly fee.
All Comenity Direct accounts can be opened online. You do not need to visit a branch location or mail in part of the application. The entire account opening process is online. You must be at least 18 years old and have a social security number. You must be a resident of the United States with an address. You cannot open an account with a P.O. Box.
Comenity Direct offers limited accounts. They offer a high-yield savings account and CDs. The CD terms range from one to five-years. There are no CD terms shorter than one year. Comenity Direct does not offer checking or money market accounts.
Comenity Direct accounts require a linked external account. You can link an account with your current bank. Once you link the two accounts, you can transfer money electronically. You can also have money directly deposited into your Comenity Direct account.
The Comenity Direct high-yield savings account does not offer checks or debit cards. Federal law allows for six withdrawals each billing statement from a savings account. Make withdrawals through electronic transfers into the linked external bank account.
Comenity Direct offers CD terms from one to five-years. The early withdrawal fees for these CDs are high compared to other online CDs. For terms from 12-months to three-years, the fee is 180 days of interest. For terms four-years or longer, the fee is 365 days of interest.
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| Savings (Rate as of 11/21/2024) | |
| APY | 4.00% |
|---|---|
| Rate | 3.92% |
| Min to Open | $0 |
| Min to Earn APY | $0 |
| Monthly Fee | $0.00 |
| Min to Avoid Fee | $0 |
| Checkbook | No |
| Member FDIC | |
| Savings (Rate as of 11/21/2024) | |
| APY | 4.75% |
|---|---|
| Rate | 4.64% |
| Min to Open | $0 |
| Min to Earn APY | $0 |
| Monthly Fee | $0.00 |
| Min to Avoid Fee | $0 |
| Checkbook | No |
| Member FDIC No monthly maintenance fee, $0 to open, easily grow your money | |
The rate information is obtained by Bankrate from the listed institutions. Bankrate cannot guarantee the accuracy or availability of any rates shown. Institutions may have different rates on their own websites than those posted on Bankrate.com. The listings that appear on this page are from companies from which this website receives compensation, which may impact how, where, and in what order products appear. This table does not include all companies or all available products.
All rates are subject to change without notice and may vary depending on location. These quotes are from banks, thrifts, and credit unions, some of whom have paid for a link to their own website where you can find additional information. Those with a paid link are our Advertisers. Those without a paid link are listings we obtain to improve the consumer shopping experience and are not Advertisers. To receive the Bankrate.com rate from an Advertiser, please identify yourself as a Bankrate customer. Bank and thrift deposits are insured by the Federal Deposit Insurance Corp. Credit union deposits are insured by the National Credit Union Administration.
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1 APY stands for Annual Percent Yield. It's different from Rate because it takes into account compounding interest for the year.
2 MMA stands for Money Market Account. It's a savings and checking hybrid, allowing you to earn interest and use checks 6 times a month.