Bank5 Connect offers competitive interest rates on all accounts. The rates are much higher than your typical brick and mortar bank rates. They are competitive with other online accounts. Interest rates are not tiered. Any amount over $100 earns the most competitive rate.
To get cash from a Bank5 Connect account, you can access any ATMs in the SUM network. If you withdraw money from an ATM that is not in the SUM network, Bank5 Connect will reimburse you the ATM fee. Bank5 Connect will reimburse up to $15 each month in ATM fees.
Bank5 Connect has low opening required amounts. The checking and savings account only require $10 to open. The CDs require $500 to open. To earn interest on the checking and savings account you must have $100 in the accounts.
Bank5 Connect accounts do not have monthly maintenance fees. There is not a required balance to keep in the account. To earn interest, you must have $100 in the checking and savings account. However, you will not be charged a fee for not having that balance.
Bank5 Connect does not offer a wide variety of accounts. Only personal deposit accounts are available. Those accounts include a checking account, savings account, and CDs. CD terms range from 6-months to 36-month terms. They also offer one investment CD. That term is a 24-month CD. There are no business accounts offered through Bank5 Connect.
Only money in a Bank5 checking account can be transferred to an external bank account. You cannot transfer funds from the Bank5 Connect savings to an external account. You must transfer the money from the Bank5 Connect checking account.
The Bank5 Connect checking account has daily withdrawal and purchase limits. You can only withdraw $500 each day from an ATM. There is a daily purchase limit of $1,000 with your debit card. If you need to spend more money, you must contact a Bank5 Connect representative.
Bank5 Connect customer service are not available 24/7. Their hours vary depending on the day. They open at 7:30 a.m. every day, except Sunday. They open at 11:00 a.m. on Sunday. They are open until 5:00 p.m. Monday thru Wednesday, and 7:00 p.m. Thursday and Friday. They close at 3:00 p.m. Saturday and Sunday. Online chat is available Monday thru Friday from 8:00 a.m. to 4:30 p.m. All times are Eastern Standard Time.
Get rewarded for saving money with Commerce Bank. When you open a myRewards money market account, you will earn a bonus at the end of each year. Commerce pays 0.05 percent of the average collected month-end balance after every 12 months. The maximum reward each year is $200.
Checking accounts offer free transactions at Commerce Bank ATMs. The CommerceRelationship checking account offers free transactions at ATMs across the nation. This account also offers up to $10 each month in ATM fee refunds. To have the fees refunded, the transactions must come from the CommerceRelationship account.
Commerce Bank offers a variety of accounts. These accounts include:
Commerce offers a mySpending card, which is a reloadable Visa debit card. Load the amount you want onto the card. The card is accepted anywhere Visa is. There is not a monthly fee. It costs $5.95 to buy the card for the first time. You must load it with at least $20 the first time. There is a loading limit of $3,000 per week.
Savings accounts only allow for three withdrawals per billing cycle. Any more than three will cost you $2.00 per withdrawal. Federal regulations allow six withdrawals from a savings account per billing cycle.
The interest rates for Commerce Bank accounts are low. They are not competitive with other online-only banks. Their rates are typical of brick-and-mortar banks.
Accounts with Commerce Bank have a plethora of fees. They have monthly service charges ranging from $3-20, depending on the account. Some accounts have fees for paper statements, e-statements, and foreign ATM fees. The student checking account has a $2 fee for every check written and for each teller-assisted withdrawal. Know the fees and how to waive them before you open accounts.
Customer service is not open 24/7. Customer service hours are Monday-Friday from 8 a.m. to 8 p.m. Saturday from 8 a.m. to 4 p.m. These times are Central Time. There is a 24-hour account information line.