-
Financial Rates:
5.0
-
Customer Service:
3.0
-
Website Experience:
5.0
-
Bank Fees:
5.0
Pros:
- Competitive rates on all accounts
- ATM fee reimbursement
- Low opening required amounts
- No monthly maintenance fees
Cons:
- Limited personal deposit accounts
- External transfers only for checking
- Daily withdrawal amounts low
- Customer service not always available
-
Financial Rates:
5.0
-
Customer Service:
4.5
-
Website Experience:
4.0
-
Bank Fees:
5.0
Pros:
- Options of personal deposit accounts
- Low required opening amounts
- Business accounts available
- Variety of other products offered
Cons:
- Checking accounts have a monthly fee
- Low-interest rates on accounts
- Amount required to waive fees is high
- Tiered interest rates
Bank5 Connect offers competitive interest rates on all accounts. The rates are much higher than your typical brick and mortar bank rates. They are competitive with other online accounts. Interest rates are not tiered. Any amount over $100 earns the most competitive rate.
To get cash from a Bank5 Connect account, you can access any ATMs in the SUM network. If you withdraw money from an ATM that is not in the SUM network, Bank5 Connect will reimburse you the ATM fee. Bank5 Connect will reimburse up to $15 each month in ATM fees.
Bank5 Connect has low opening required amounts. The checking and savings account only require $10 to open. The CDs require $500 to open. To earn interest on the checking and savings account you must have $100 in the accounts.
Bank5 Connect accounts do not have monthly maintenance fees. There is not a required balance to keep in the account. To earn interest, you must have $100 in the checking and savings account. However, you will not be charged a fee for not having that balance.
Bank5 Connect does not offer a wide variety of accounts. Only personal deposit accounts are available. Those accounts include a checking account, savings account, and CDs. CD terms range from 6-months to 36-month terms. They also offer one investment CD. That term is a 24-month CD. There are no business accounts offered through Bank5 Connect.
Only money in a Bank5 checking account can be transferred to an external bank account. You cannot transfer funds from the Bank5 Connect savings to an external account. You must transfer the money from the Bank5 Connect checking account.
The Bank5 Connect checking account has daily withdrawal and purchase limits. You can only withdraw $500 each day from an ATM. There is a daily purchase limit of $1,000 with your debit card. If you need to spend more money, you must contact a Bank5 Connect representative.
Bank5 Connect customer service are not available 24/7. Their hours vary depending on the day. They open at 7:30 a.m. every day, except Sunday. They open at 11:00 a.m. on Sunday. They are open until 5:00 p.m. Monday thru Wednesday, and 7:00 p.m. Thursday and Friday. They close at 3:00 p.m. Saturday and Sunday. Online chat is available Monday thru Friday from 8:00 a.m. to 4:30 p.m. All times are Eastern Standard Time.
Each type of personal deposit account has more than one option. There are four different checking accounts and three different savings accounts offered. This allows you to find the account to fit your needs best. There are only three different term lengths of CDs offered. A six-month, one-year, and two-year terms.
The HSBC savings accounts all require only $1 to open. The checking account does not have an amount required when you open the account. The HSBC CDs require $1,000 to open.
There are a wide variety of different business accounts offered through HSBC. Savings accounts, checking accounts, and CDs are all available through HSBC. There are loans and credit cards for businesses. There are options for corporate accounts. Different cash management options are also available.
Along with business accounts, HSBC offers a wide variety of other products. That includes credit cards and insurance. They offer options for investing and retiring. There are also different loan options to meet your needs.
HSBC checking accounts have a monthly fee. The fees range from $3 to $50 each month. Most of the fees can be waived by meeting certain requirements. One checking account only allows eight checks or withdrawal slips to be written. After those eight you are charged for each check you write.
Interest rates on HSBC accounts are not competitive. They are much lower than other online-only accounts. Their rates are competitive with other brick and mortar banks.
The amounts required to keep in HSBC checking accounts to waive the fees are high. The amounts range from $1,500 to $100,000, depending on which account you open. Some accounts allow the fee to be waived if you have a direct deposit into the account of certain amounts. Know the fees and requirements to waive the fees before you open an account.
To receive the highest interest rates offered on HSBC accounts you must have a large balance. The savings accounts require $100,000 to earn the best rates offered. Lower amount still earn interest, just a lower rate.
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| Savings (Rate as of 11/21/2024) | |
| APY | 4.00% |
|---|---|
| Rate | 3.92% |
| Min to Open | $0 |
| Min to Earn APY | $0 |
| Monthly Fee | $0.00 |
| Min to Avoid Fee | $0 |
| Checkbook | No |
| Member FDIC | |
The rate information is obtained by Bankrate from the listed institutions. Bankrate cannot guarantee the accuracy or availability of any rates shown. Institutions may have different rates on their own websites than those posted on Bankrate.com. The listings that appear on this page are from companies from which this website receives compensation, which may impact how, where, and in what order products appear. This table does not include all companies or all available products.
All rates are subject to change without notice and may vary depending on location. These quotes are from banks, thrifts, and credit unions, some of whom have paid for a link to their own website where you can find additional information. Those with a paid link are our Advertisers. Those without a paid link are listings we obtain to improve the consumer shopping experience and are not Advertisers. To receive the Bankrate.com rate from an Advertiser, please identify yourself as a Bankrate customer. Bank and thrift deposits are insured by the Federal Deposit Insurance Corp. Credit union deposits are insured by the National Credit Union Administration.
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1 APY stands for Annual Percent Yield. It's different from Rate because it takes into account compounding interest for the year.
2 MMA stands for Money Market Account. It's a savings and checking hybrid, allowing you to earn interest and use checks 6 times a month.