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BankDirect VS Customers Bank

Which bank is better for you?

  • Financial Rates: 4.0 Star Icon
  • Customer Service: 3.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
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Pros:

  • Low required opening amounts
  • Reimbursement of ATM fees
  • Variety of personal deposit accounts
  • Money market account earns good rates

Cons:

  • Highest MMA rate requires large amount
  • High required amount to open CDs
  • Checking accounts have a monthly fee
  • Must mail in application to open account
  • Financial Rates: 5.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 3.0 Star Icon
No Rate Information
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Pros:

  • Competitive interest rates
  • Ascent Money Market Savings account
  • Variety of personal deposit accounts
  • Low opening required amounts

Cons:

  • High opening amount for savings account
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Accounts have monthly fees
BankDirect Review

Most of the BankDirect accounts have a low amount required to open the account. BankDirect checking accounts only require $500 to open. Both BankDirect money market accounts require $500 to open. The basic savings account only requires $100 to open.

BankDirect does not own any ATMs; they reimburse their customers the ATM fees. The first four ATM withdrawals per statement cycle are refunded. The refunds are up to $2.50 per transaction. There is a withdrawal limit of $500 from an ATM each day.

BankDirect offers a variety of personal deposit accounts. There are three different checking accounts and two different money market accounts. There are a variety of different CD terms available. BankDirect offers one savings account. There are no business accounts available.

The BankDirect Money Market Plus account offers a competitive interest rate. BankDirect also offers a mileage money market account. This account earns American Airline miles. Both MMA require $500 to open. The mileage money market account earns much lower interest rates. You earn miles instead of interest. There is no monthly fee for either account.

To earn the high rates offered on the BankDirect Money Market Plus account you must have $10,000 in the account. Amounts under $10,000 do not earn any interest. Only $500 is required to open this account, but to earn any interest requires $10,000.

BankDirect offers a variety of different CD terms. The required amount to open any of the CDs is $10,000. There is no monthly fee. The interest rates for CDs are competitive. The 12-month, 18-months, 24-months and 36-month CDs offer the most competitive rates. To open a mileage CD also requires $10,000.

Two of the BankDirect checking accounts have monthly fees. The interest and mileage checking accounts both have a monthly fee. The fee is waived for the interest checking account if you have at least $2,500 in the account. The mileage checking does not list a way to waive that monthly fee.

Opening an account with BankDirect is not entirely online. To open an account, you must fill out the application online, then print off part and mail it in. You will then receive a welcome kit within one to two weeks. Once you get your kit, you can finish setting up your account.

Read the full BankDirect review.

Customers Bank Review

Most of the accounts with Customers Bank offer competitive interest rates. The accounts offer rates slightly lower than other online accounts. Customers Bank accounts interest rates are still higher than typical bank rates.

The Ascent Money Market Savings account earns rates competitive with other online accounts. This account is only available online. The interest rate for this account is competitive with other online accounts. The interest rate for this account is only guaranteed until the end of 2019.

There are a variety of personal deposit and business accounts available. They offer three personal checking accounts and one business checking account. They offer savings accounts for personal and business use. Customers Bank offers an online savings account. They offer CDs as well. Those terms range from 3-months to 60-months. CDs and the money market accounts are for personal deposit use only.

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the three checking accounts and the savings accounts only require $10 to open. The money market requires $50 to open. Each of the CD terms require $500 to open.

The Ascent Money Market Savings account has a high opening required amount. This money market account requires $25,000 to open. You must keep that balance in the account to earn interest. This account does not come with an ATM card, debit card, or checks. You can access these funds through online banking.

Not all accounts at Customers Bank can be opened online. The Ascent Money Market Savings account can be opened online. The other accounts with Customers Bank may require a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available.

Accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires high account balances. The Ascent Money Market Savings account requires $25,000 to earn interest. Other money market accounts require $250,001 to earn the competitive interest rate.

Some Customers Bank accounts have monthly fees. The checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if you balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

Favorite Rates

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Savings 08/16/2019
APY 2.30%
Rate 2.27%
For APY $100
Monthly Fee $0.00
Checkbook No
$25k+ balance or $100+/month deposit for 2.30% APY. Member FDIC.
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APY 2.00%
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Intro Duration 12 Months
Post Intro 1.00%
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Checkbook Yes
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