Citizens Bank VS Community First Bank

Which bank is better for you?

  • Financial Rates: 1.5 Star Icon
  • Customer Service: 4.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 3.5 Star Icon
No Rate Information
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Pros:

  • No set amount to open most accounts
  • Good variety of accounts available
  • Overdraft Pass
  • Can open most accounts online

Cons:

  • Products not available everywhere
  • Accounts have monthly fees
  • Limited CD terms offered
  • Low interest rates for accounts
  • Financial Rates: 3.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
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Pros:

  • Christmas savings account
  • Business accounts, including nonprofits
  • Business Premium Package
  • Cash Management options for businesses

Cons:

  • Have to open accounts at a branch
  • Interest rates not listed on website
  • Unlimited withdrawals, but only in person
  • Most accounts have high opening deposits
Citizens Bank Review

Checking, savings, and money market accounts do not have required opening amounts. However, to earn the best rates, you must be a Platinum member. A Platinum member has at least $25,000 in Citizen Bank accounts. The basic checking and savings accounts do not require you to be a Platinum member.

Citizens Bank offers a variety of accounts. These accounts include:

  • Four personal checking accounts
  • Three personal money market accounts
  • Four personal savings accounts
  • CD terms of 11, 14, and 24-month CDs
  • IRA accounts
  • Personal credit cards, lending, retirement, and investment options
  • Business savings, checking, and money market accounts
  • Business CDs
  • Credit cards, lending, and investment options for businesses

Checking and money market accounts include $5 Overdraft Pass. If you overdraw your account for $5 or less, there will not be a fee. To avoid other overdraft fees, deposit money into your account as soon as possible. There is no limit to how many overdrafts qualify for the pass.

If you live where Citizens Bank account are available, you can open most personal accounts online. The application is entirely online. To open the College Saver savings account, you need to visit a branch location. Business and IRA account must also be opened in a branch.

Accounts are not available everywhere. Citizens Bank currently operates in 11 states. If you do not live in one of these states, you cannot open an account. Those states are:

  • Connecticut
  • Delaware
  • Massachusetts
  • Michigan
  • New Hampshire
  • New Jersey
  • New York
  • Ohio
  • Pennsylvania
  • Rhode Island
  • Vermont

Citizen Bank accounts have fees. The fees range from $3.99 to $25 each month. There are ways to waive the fees. Those included making deposits and having set account balances. The balances range from $2,500 to $25,000, depending on the account. You can waive some money market and savings account fees by opening a Platinum checking account.

There are only three standard CD terms offered through Citizens Bank. They offer 11, 14, and 24-month CDs. The 14-month CD is an online-only account. Each term requires $1,000 to open. Business and IRA CDs are also available.

Most Citizens Bank accounts have low rates. The interest rates compare to typical brick-and-mortar bank rates. The CDs offer slightly higher rates if you also open a Citizens Bank checking account. Even those higher rates are not competitive with other online accounts.

Read the full Citizens Bank review.

Community First Bank Review

Community First Bank offers a special savings account for Christmas. This account only requires $10 to open. You can set up automatic transfers for monthly, twice a month, or weekly. After October 1 of each year, you can withdraw an unlimited amount of times until the last day of December. Withdrawals are only allowed those three months. There is a withdrawal fee if not withdrawn during the designated time.

A variety of different business accounts are available. There are four different checking accounts, including one for a nonprofit. Community First Bank offers savings accounts, money market accounts, and CDs. Loans, credit cards, and retirement accounts are available for business accounts.

You can sign up for the Business Premium Package. This sets you up for a checking account, savings account, and a money market account. You also sign up for two other accounts from ten other options. HSA, credit cards, loans, and cash management all qualify. With the package, you receive 100 free additional transactions from your business checking.

The cash management lets you have different levels of authority on accounts. You decide what employees can see about customer accounts. You can add more users to the accounts. The premium option pays taxes and payroll. Cash management automatically deducts customer fees or payments.

You cannot open accounts online. Some account applications are available to download and send to the local branch. To open checking, savings, money market, CDs, and business accounts you must apply in a local branch. Community First Bank only has branches in Wisconsin.

To know the interest rates on Community First Bank accounts, you must call a local branch. The interest rates are not available on the website. You could earn higher interest rates on CDs by opening certain accounts.

The Community First Bank's money market accounts offer unlimited withdrawals. The withdrawals must be made in person at a local branch. You are only allowed six withdrawals from other methods per billing cycle. Those methods include withdrawals made by ATMs, checks, check cards, and electronic transfers.

The basic accounts have low opening balances. However, to earn the competitive interest rates, there is a high opening balance. The required amounts range from $1,000 to $10,000.

Read the full Community First Bank review.

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