Commerce Bank VS Customers Bank

Which bank is better for you?

  • Financial Rates: 1.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 4.5 Star Icon
  • Bank Fees: 3.5 Star Icon
No Rate Information
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Pros:

  • Rewards for saving in money market
  • Free ATM transactions and refunds
  • Good variety of accounts offered
  • mySpending card

Cons:

  • Only three withdrawals per month
  • Account interest rates are low
  • Monthly fees and other fees on accounts
  • Customer service not open 24/7
  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
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Pros:

  • Free ATM transactions and fee refunds
  • Variety of personal deposit accounts
  • Low opening required amounts
  • Bonus checking account offers good rates

Cons:

  • Accounts have low interest rates
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Monthly fees for most accounts
Commerce Bank Review

Get rewarded for saving money with Commerce Bank. When you open a myRewards money market account, you will earn a bonus at the end of each year. Commerce pays 0.05 percent of the average collected month-end balance after every 12 months. The maximum reward each year is $200.

Checking accounts offer free transactions at Commerce Bank ATMs. The CommerceRelationship checking account offers free transactions at ATMs across the nation. This account also offers up to $10 each month in ATM fee refunds. To have the fees refunded, the transactions must come from the CommerceRelationship account.

Commerce Bank offers a variety of accounts. These accounts include:

  • Five checking accounts
  • Student savings and checking account
  • myRewards savings account
  • myRewards money market account
  • Premier money market account
  • CDs terms from three-months to five-years
  • Personal loans, credit cards, and investment options
  • Business checking and savings accounts
  • Business loans, bonds, investments, and credit cards

Commerce offers a mySpending card, which is a reloadable Visa debit card. Load the amount you want onto the card. The card is accepted anywhere Visa is. There is not a monthly fee. It costs $5.95 to buy the card for the first time. You must load it with at least $20 the first time. There is a loading limit of $3,000 per week.

Savings accounts only allow for three withdrawals per billing cycle. Any more than three will cost you $2.00 per withdrawal. Federal regulations allow six withdrawals from a savings account per billing cycle.

The interest rates for Commerce Bank accounts are low. They are not competitive with other online-only banks. Their rates are typical of brick-and-mortar banks.

Accounts with Commerce Bank have a plethora of fees. They have monthly service charges ranging from $3-20, depending on the account. Some accounts have fees for paper statements, e-statements, and foreign ATM fees. The student checking account has a $2 fee for every check written and for each teller-assisted withdrawal. Know the fees and how to waive them before you open accounts.

Customer service is not open 24/7. Customer service hours are Monday-Friday from 8 a.m. to 8 p.m. Saturday from 8 a.m. to 4 p.m. These times are Central Time. There is a 24-hour account information line.

Read the full Commerce Bank review.

Customers Bank Review

Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.

There are a variety of personal deposit and business accounts available. Those include:

  • Convenience checking
  • Free checking
  • Bonus checking
  • Money market account
  • Reserve savings
  • CDs from 3-60 months
  • Loans and mortgages
  • Business accounts and lending options

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.

The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.

Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.

Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.

Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.

Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

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Jenius Bank
Savings (Rate as of 3/29/2024)
APY 5.25%
Rate 5.25%
For APY $0
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Checkbook No
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Barclays
Savings (Rate as of 3/29/2024)
APY 4.35%
Rate 4.35%
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Checkbook No
Member FDIC
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