Customers Bank VS Barclays

Which bank is better for you?

  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
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Pros:

  • Free ATM transactions and fee refunds
  • Variety of personal deposit accounts
  • Low opening required amounts
  • Bonus checking account offers good rates

Cons:

  • Accounts have low interest rates
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Monthly fees for most accounts
  • Financial Rates: 4.5 Star Icon
  • Customer Service: 3.0 Star Icon
  • Website Experience: 4.5 Star Icon
  • Bank Fees: 5.0 Star Icon
4.35%APY
Savings/MMA
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Pros:

  • High-interest rates
  • Savings assistant helps visualize goals
  • No minimums, fees, or required amounts
  • Options on how to receive interest

Cons:

  • Limited types of accounts offered
  • Transfers take 2-3 business days
  • Customer service is not open 24/7
Customers Bank Review

Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.

There are a variety of personal deposit and business accounts available. Those include:

  • Convenience checking
  • Free checking
  • Bonus checking
  • Money market account
  • Reserve savings
  • CDs from 3-60 months
  • Loans and mortgages
  • Business accounts and lending options

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.

The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.

Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.

Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.

Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.

Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

Barclays Review

Barclays offers extremely high-interest rates. Their rates are higher than other banks and even other online banks. Their high yield savings account and CDs earn great interest rates. Even their short-term CDs earn higher interest rates than most other banks.

Barclays offers a Savings Assistant tool. First, input your goal. Next, decide how much you want to save and how much you have saved already. Finally, decide how much you can contribute to the account each month. With one click, the Savings Assistant tells you how long it will take you to reach your goal.

There is not a set amount to open a savings or CD account with Barclays. Their accounts do not have monthly maintenance fees. There is also not a set amount you are required to keep in the different accounts.

You have the choice of how to receive the money earned on interest. You can choose to have the money kept in the CD or transferred into your Barclays savings account. You can choose to have the money transferred to a verified external account. To set up different interest options log in to your account.

Barclays only offers one high yield savings account and CDs. They do not offer a checking account. Barclays used to offer accounts for minors but stopped in June of 2017. Even though they only offer one savings account, you can open up to 25 different accounts if needed.

Your money is not available immediately. Transfers into your Barclays account take five business days. Electronic transfers from your Barclays account to your external account take 2-3 business days. Money transferred between Barclays accounts are immediate.

There isn’t an app for the Online Savings account and the CD accounts. You can access your accounts and do whatever you need to do online, but not through an app.

Customer service is not available all the time. You can reach customer service through the mail or by the phone. They are open seven days a week from 8 a.m. to 8 p.m. ET.

Read the full Barclays review.

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