-
Financial Rates:
2.0
-
Customer Service:
5.0
-
Website Experience:
3.0
-
Bank Fees:
4.0
Pros:
- Free ATM transactions and fee refunds
- Variety of personal deposit accounts
- Low opening required amounts
- Bonus checking account offers good rates
Cons:
- Accounts have low interest rates
- Cannot open all accounts online
- Tiered interest rates on accounts
- Monthly fees for most accounts
-
Financial Rates:
3.5
-
Customer Service:
5.0
-
Website Experience:
5.0
-
Bank Fees:
5.0
Pros:
- Free checking account for teens
- No fees for any accounts
- Interest earning account for kids
- High-interest rate on money market
Cons:
- Large amount required for highest rates
- Must link savings to checking account
- Teen accounts do not offer checks
- No ATM fee refunds
Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.
There are a variety of personal deposit and business accounts available. Those include:
- Convenience checking
- Free checking
- Bonus checking
- Money market account
- Reserve savings
- CDs from 3-60 months
- Loans and mortgages
- Business accounts and lending options
The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.
The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.
Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.
Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.
Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.
Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.
The checking account for teens does not have any fees. The parent can receive text alerts when their account balance is running low. This checking account earns interest. No minimum amount required to open the account or to keep in the account.
There are no fees for any Capital One 360 accounts. There is no minimum required amount to open any of their accounts, or required to stay in the accounts. Capital One 360 accounts are free.
The Capital One 360 savings account for kids pays interest on any amount in the account. There are no fees and no amount required to keep in the account. You will earn the same interest on whatever the balance is. Kids can upload checks through their mobile app. Adults must sign in and use a pin to make transfers out of the savings account.
Capital One 360 offers high-interest rates for their money market accounts. The money market account does not have any fees, and there is no required amount to keep in the account.
To earn the high-interest rates for the money market account, you must have $10,000 deposited. You will earn lower interest rates for any amount under $10,000 in the money market account. To earn the highest interest the $10,000 is necessary.
Capital One 360 savings accounts must link to a checking account when opened. You can link the account to a Capital One 360 checking account or a checking account with another bank. However, the savings account must link to a checking account.
The Capital One 360 checking account comes with a debit card and the possibility of checks. The teen MONEY checking account only comes with a debit card. The teen account does not offer checks.
Capital One 360 does not offer refunds for fees charged at ATMs other than their own. If you use a non-Capital One ATM, you will be charged a fee. Capital One has over 39,000 ATMs across the U.S. Find a Capital One ATM on their website.
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| Savings (Rate as of 12/21/2024) | |
| APY | 3.80% |
|---|---|
| Rate | 3.73% |
| Min to Open | $0 |
| Min to Earn APY | $0 |
| Monthly Fee | $0.00 |
| Min to Avoid Fee | $0 |
| Checkbook | No |
| Member FDIC. | |
| Savings (Rate as of 12/21/2024) | |
| APY | 3.80% |
|---|---|
| Rate | 3.80% |
| Min to Open | $0 |
| Min to Earn APY | $0 |
| Monthly Fee | $0.00 |
| Min to Avoid Fee | $0 |
| Checkbook | No |
| Member FDIC. Promoted offer: It only takes about 5 minutes to open a fee-free account. |
|
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1 APY stands for Annual Percent Yield. It's different from Rate because it takes into account compounding interest for the year.
2 MMA stands for Money Market Account. It's a savings and checking hybrid, allowing you to earn interest and use checks 6 times a month.