Customers Bank VS Community First Bank

Which bank is better for you?

  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
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Pros:

  • Free ATM transactions and fee refunds
  • Variety of personal deposit accounts
  • Low opening required amounts
  • Bonus checking account offers good rates

Cons:

  • Accounts have low interest rates
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Monthly fees for most accounts
  • Financial Rates: 3.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
Advertiser Disclosure
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Pros:

  • Christmas savings account
  • Business accounts, including nonprofits
  • Business Premium Package
  • Cash Management options for businesses

Cons:

  • Have to open accounts at a branch
  • Interest rates not listed on website
  • Unlimited withdrawals, but only in person
  • Most accounts have high opening deposits
Customers Bank Review

Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.

There are a variety of personal deposit and business accounts available. Those include:

  • Convenience checking
  • Free checking
  • Bonus checking
  • Money market account
  • Reserve savings
  • CDs from 3-60 months
  • Loans and mortgages
  • Business accounts and lending options

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.

The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.

Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.

Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.

Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.

Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

Community First Bank Review

Community First Bank offers a special savings account for Christmas. This account only requires $10 to open. You can set up automatic transfers for monthly, twice a month, or weekly. After October 1 of each year, you can withdraw an unlimited amount of times until the last day of December. Withdrawals are only allowed those three months. There is a withdrawal fee if not withdrawn during the designated time.

A variety of different business accounts are available. There are four different checking accounts, including one for a nonprofit. Community First Bank offers savings accounts, money market accounts, and CDs. Loans, credit cards, and retirement accounts are available for business accounts.

You can sign up for the Business Premium Package. This sets you up for a checking account, savings account, and a money market account. You also sign up for two other accounts from ten other options. HSA, credit cards, loans, and cash management all qualify. With the package, you receive 100 free additional transactions from your business checking.

The cash management lets you have different levels of authority on accounts. You decide what employees can see about customer accounts. You can add more users to the accounts. The premium option pays taxes and payroll. Cash management automatically deducts customer fees or payments.

You cannot open accounts online. Some account applications are available to download and send to the local branch. To open checking, savings, money market, CDs, and business accounts you must apply in a local branch. Community First Bank only has branches in Wisconsin.

To know the interest rates on Community First Bank accounts, you must call a local branch. The interest rates are not available on the website. You could earn higher interest rates on CDs by opening certain accounts.

The Community First Bank's money market accounts offer unlimited withdrawals. The withdrawals must be made in person at a local branch. You are only allowed six withdrawals from other methods per billing cycle. Those methods include withdrawals made by ATMs, checks, check cards, and electronic transfers.

The basic accounts have low opening balances. However, to earn the competitive interest rates, there is a high opening balance. The required amounts range from $1,000 to $10,000.

Read the full Community First Bank review.

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