Customers Bank VS Union Bank

Which bank is better for you?

  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
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Pros:

  • Free ATM transactions and fee refunds
  • Variety of personal deposit accounts
  • Low opening required amounts
  • Bonus checking account offers good rates

Cons:

  • Accounts have low interest rates
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Monthly fees for most accounts
  • Financial Rates: 3.0 Star Icon
  • Customer Service: 4.5 Star Icon
  • Website Experience: 3.5 Star Icon
  • Bank Fees: 3.0 Star Icon
No Rate Information
Advertiser Disclosure
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Pros:

  • Checking and savings account for youth
  • Low opening amount for some accounts
  • Business accounts offered
  • MMA offers tiered interest rates

Cons:

  • Accounts have low interest rates
  • High monthly fees
  • Opening amounts for MMA are high
  • Not all checking accounts earn interest
Customers Bank Review

Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.

There are a variety of personal deposit and business accounts available. Those include:

  • Convenience checking
  • Free checking
  • Bonus checking
  • Money market account
  • Reserve savings
  • CDs from 3-60 months
  • Loans and mortgages
  • Business accounts and lending options

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.

The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.

Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.

Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.

Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.

Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

Union Bank Review

Accounts for kids and teens are offered from Union Bank. The Kidz savings account is for children ages 8-12. From ages 13-17, teen savings and checking accounts are available. These youth accounts must be jointly owned with an adult. Youth accounts do not have a monthly fee. The opening deposit amount for the savings accounts is $1. The checking account requires $100. Each deposit of at least $5 into the Kidz savings account earns a stamp. After ten stamps the child earns a gift card.

Union Bank savings, checking, and CDs have a low opening deposit. All checking accounts, except the Priority account, only need $100 to open. The basic savings account requires $50. The youth savings accounts only require $1. Union Bank CDs require $350 to open the CD. Only the seven days to one-month CDs require a higher balance.

Union Bank offers a variety of small and commercial business accounts. Checking, savings, and money market accounts are available for small and commercial business. Loans, CDs, and credit cards are available as well. Union Bank offers payable and receivable services for large businesses.

Both Union Bank money market accounts offered tiered interest rates. This means the more money you have invested in the account, the higher the interest you will earn. The regular MMA requires $2,500 to open; the High Rate MMA requires $10,000.

Union Bank accounts do not offer competitive interest rates. Their rates are similar to your brick and mortar bank rates. They are not competitive with other online-only bank accounts.

Most all Union Bank accounts have a monthly maintenance fee. The fees range from $4 to $30 a month depending on the account. Signing up for online statements will lower the monthly fee by $1 for some accounts, but not waive it. Ways to waive the fees include having a required amount in the account or direct deposits. The youth accounts do not have a monthly fee.

There are two money market accounts offered by Union Bank. The basic MMA requires $2,500 to open the account. The High Rate money market account required $10,000 to open. Both accounts have a monthly maintenance fee. Union Bank requires you to link one of their checking accounts to the money market accounts. The interest rates for Union Bank MMA are not competitive.

The Priority bank account is the only checking account that earns interest. The minimum opening deposit for the interest earning account is $1,000. There is a $30 monthly fee. The fee is only waived if you have over $50,000 in combined Union Bank accounts or have a mortgage through Union Bank.

Read the full Union Bank review.

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