Customers Bank VS WaFd Bank

Which bank is better for you?

  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
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Pros:

  • Free ATM transactions and fee refunds
  • Variety of personal deposit accounts
  • Low opening required amounts
  • Bonus checking account offers good rates

Cons:

  • Accounts have low interest rates
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Monthly fees for most accounts
  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 4.0 Star Icon
  • Bank Fees: 3.5 Star Icon
No Rate Information
Advertiser Disclosure
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Pros:

  • Good variety of accounts available
  • Low opening required amounts
  • Business accounts offered
  • Money market and CDs earn good rates

Cons:

  • Low interest rates on accounts
  • Tiered interest rates on some accounts
  • High rates require eligible checking
  • Accounts have monthly fees
Customers Bank Review

Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.

There are a variety of personal deposit and business accounts available. Those include:

  • Convenience checking
  • Free checking
  • Bonus checking
  • Money market account
  • Reserve savings
  • CDs from 3-60 months
  • Loans and mortgages
  • Business accounts and lending options

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.

The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.

Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.

Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.

Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.

Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

WaFd Bank Review

WaFd Bank offers a good variety of accounts. Those include:

  • Savings account
  • Savings account for minors
  • Checking accounts
  • Money market accounts
  • CD terms from three-months to five-years
  • Retirement accounts
  • Lending options
  • Credit cards
  • Small business accounts
  • Commercial options

The opening required amounts for WaFd accounts are low. Most savings and checking accounts only require $25 to open. A savings account for minors requires $10 to open. The Stellar Plus checking account requires $100 to open. The money market accounts require $100 to open. All CD terms require $1,000 to open.

WaFd Bank offers business accounts along with personal accounts. Those accounts include small business checking and savings accounts. They also offer some commercial business accounts. To open those accounts, you need to contact a commercial banker.

The WaFd Gold Money Market account has competitive rates. These account rates are the most competitive rates offered at WaFd. They are lower than other online money market accounts but still competitive. The seven-month and 13-month special CDs also earn higher rates than other WaFd CDs.

WaFd accounts besides the Gold MMA and special CD terms have low interest rates. These rates are similar to other brick-and-mortar bank rates. They do not compare to other online-only accounts.

Some WaFd accounts have tiered interest rates. To receive the highest rate for the Stellar Plus checking account requires a $10,000 balance. The regular money market account requires $90,000 to earn the best rate. Even the highest interest rate for these accounts is low.

Specific WaFd accounts require you to open other eligible accounts. To earn the best rates on the special CD terms, you must have an eligible checking account. The rates are only 0.05% higher if you have the checking account.

Most WaFd Bank accounts have monthly fees. The checking account fees range from $0-8 per month. The savings accounts have monthly fees from $3-10 per month. There are ways to waive some of the monthly fees. Those include keeping a set account balance. That balance ranges from $100-$20,000, depending on the account.

Read the full WaFd Bank review.

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