If you have a question, the Chief Customer Advocate is there to help. This person works with the CEO of Nationwide to ensure the customer's needs are being met. If you have a policy problem or a question about a statement, call the Chief Customer Advocate.

Nationwide customers can make eight transactions at any ATMs each billing cycle. Nationwide will not charge you a fee, but the ATM owner might. If you are a premier member, you get unlimited ATM transactions without fees. To be a premier member, you must have another bank account, loan, credit card, or an insurance policy with Nationwide. There are over 77,000 surcharge-free ATMs.

As a premier member, you earn cash back on your debit card purchases. If you use your debit card for at least $1,200 in purchases each month, you will earn 0.25% on those purchases. The reward cap is $20 per month. This reward will not start until your account is active for 180 days.

Opening a savings or checking account with Nationwide only requires $25. You start earning competitive interest rates with the $25 you deposit to open the account.

Nationwide uses Popmoney to transfer money between people. Money transferred with Popmoney is not instant. The delivery takes three business days. If you want the money sent instantly, it will cost $0.25 per transaction. Each transfer must be at least $5.

To open a CD, you must have at least $500. Once you open an account, you can choose from three month to five-year CDs.

Nationwide does not offer credit cards or prepaid cards anymore. If you already have a prepaid card, you can use it until the money is gone, but you cannot reload money onto it. If you currently have a credit card with Nationwide, you can use it as normal, but Nationwide is no longer taking credit card applications.

There is a fee if you do not use your checking account for 365 consecutive days. On the 366th day, a $5 fee will be charged. Each month the account is not active will have a $5 fee. To avoid the fee, sign up for direct deposit.

Read the full Nationwide review.

Accounts at CommunityWide FCU offer competitive interest rates. The rates are competitive with other online accounts. CommunityWide rates are much higher than typical bank rates. Their rates are not tiered. Any balance above the required amount earns competitive interest rates.

CommunityWide accounts have low opening required amounts. The savings accounts require $5 to open. The checking account requires $15 to open. The CD terms each require $1,000 to open. The CommunityWide FCU checking and savings accounts do not have a monthly fee. If you only open a savings account and the account does not have any activity, there is a $5 dormant account fee. That fee applies for each month with no activity.

CommunityWide offers a wide variety of savings accounts. The accounts offered include:

• Personal savings account
• High-yield savings account
• Funds savings account
• CD terms from six months to five years
• IRA accounts

A Funds savings account is available through CommunityWide FCU. This account acts as a savings account but earns a higher interest rate. Members can only withdraw money deposited in the account at specific times. You can choose whether to withdraw the money monthly or quarterly. Money can be deposited into the Funds savings account anytime.

Before you can open an account with CommunityWide, you must become a member of the credit union. To be eligible to join, you must have worked for a certain company or be a spouse of someone who has. Members of certain organizations are eligible. Immediate family members of CommunityWide members qualify to open an account. Once you qualify, you must show a valid government-issued ID and your Social Security Number.

CommunityWide Federal Credit Union does not offer ATM fee reimbursements. They offer over 30,000 ATMs free for members to use. If you make a transaction with another ATM, not in their network, you may be charged a fee. CommunityWide will not reimburse you for those fees.

CommunityWide FCU offers many accounts, but only one checking account. The checking account earns interest for balances over $1 and requires $15 to open. It is the only checking account available through CommunityWide FCU.

The early withdrawal fee for CommunityWide FCU CDs can be higher than other CD fees. CommunityWide FCU uses a specific formula to determine the penalty. First, they take the withdrawn amount times the remaining days at twice the current APR. They then divide the amount by 365. There is not a set penalty based on term length.

Read the full CommunityWide FCU review.