If you have a question, the Chief Customer Advocate is there to help. This person works with the CEO of Nationwide to ensure the customer's needs are being met. If you have a policy problem or a question about a statement, call the Chief Customer Advocate.
Nationwide customers can make eight transactions at any ATMs each billing cycle. Nationwide will not charge you a fee, but the ATM owner might. If you are a premier member, you get unlimited ATM transactions without fees. To be a premier member, you must have another bank account, loan, credit card, or an insurance policy with Nationwide. There are over 77,000 surcharge-free ATMs.
As a premier member, you earn cash back on your debit card purchases. If you use your debit card for at least $1,200 in purchases each month, you will earn 0.25% on those purchases. The reward cap is $20 per month. This reward will not start until your account is active for 180 days.
Opening a savings or checking account with Nationwide only requires $25. You start earning competitive interest rates with the $25 you deposit to open the account.
Nationwide uses Popmoney to transfer money between people. Money transferred with Popmoney is not instant. The delivery takes three business days. If you want the money sent instantly, it will cost $0.25 per transaction. Each transfer must be at least $5.
To open a CD, you must have at least $500. Once you open an account, you can choose from three month to five-year CDs.
Nationwide does not offer credit cards or prepaid cards anymore. If you already have a prepaid card, you can use it until the money is gone, but you cannot reload money onto it. If you currently have a credit card with Nationwide, you can use it as normal, but Nationwide is no longer taking credit card applications.
There is a fee if you do not use your checking account for 365 consecutive days. On the 366th day, a $5 fee will be charged. Each month the account is not active will have a $5 fee. To avoid the fee, sign up for direct deposit.
EH National Bank offers an ATM/debit card with their accounts. There is no fee to withdraw money from an EH National Bank ATM. If you withdraw money from a different ATM, they will reimburse the fees. EH National Bank reimburses up to $25.00 toward ATM fees each month.
There are a variety of different business accounts offered through EH National Bank. Checking, savings, and money market accounts are offered. CDs for businesses are also available. Each of these accounts offers online banking and remote deposit.
Most of the EH National Bank accounts do not have a required opening deposit. The checking, money market, and savings accounts do not have set amount to open the account. Only the CDs and retirement accounts have a required opening deposit.
The savings and money market accounts with EH National Bank do not have a monthly fee. The CDs only have a fee if you withdraw to money before the CD reaches maturity.
To open a CD through EH National Bank requires a large opening deposit. Each CD requires $10,000 to open. There are only four different CD terms offered. Those terms are three-month, six-month, 12-months, and 24-months.
The interest rates for EH National Bank are not listed on the website. To find out the rates you must call and speak with a customer service representative. You must also contact a representative to see the disclosure forms on the accounts. It is not listed how much money is required to keep in the money market, savings, or interest-bearing checking account.
EH National Bank checking accounts do not have a regular monthly fee. The fee comes if you make more than a set amount of withdrawals or deposits each month. After the allowed number, you will be charged for each additional transaction. EH National Bank allows 150 checks or debit transaction per month. If you make more, you are charged $0.30 per item. They allow 100 deposited items each month. After that, it is $0.10 per transaction.
EH National Bank interest rates are low. They are not competitive with other online-only accounts. One EH National Bank checking account earns interest. The rates for the accounts are slightly higher than your typical brick and mortar banks. Their rates are lower than online-only accounts.