If you have a question, the Chief Customer Advocate is there to help. This person works with the CEO of Nationwide to ensure the customer's needs are being met. If you have a policy problem or a question about a statement, call the Chief Customer Advocate.

Nationwide customers can make eight transactions at any ATMs each billing cycle. Nationwide will not charge you a fee, but the ATM owner might. If you are a premier member, you get unlimited ATM transactions without fees. To be a premier member, you must have another bank account, loan, credit card, or an insurance policy with Nationwide. There are over 77,000 surcharge-free ATMs.

As a premier member, you earn cash back on your debit card purchases. If you use your debit card for at least $1,200 in purchases each month, you will earn 0.25% on those purchases. The reward cap is $20 per month. This reward will not start until your account is active for 180 days.

Opening a savings or checking account with Nationwide only requires $25. You start earning competitive interest rates with the $25 you deposit to open the account.

Nationwide uses Popmoney to transfer money between people. Money transferred with Popmoney is not instant. The delivery takes three business days. If you want the money sent instantly, it will cost $0.25 per transaction. Each transfer must be at least $5.

To open a CD, you must have at least $500. Once you open an account, you can choose from three month to five-year CDs.

Nationwide does not offer credit cards or prepaid cards anymore. If you already have a prepaid card, you can use it until the money is gone, but you cannot reload money onto it. If you currently have a credit card with Nationwide, you can use it as normal, but Nationwide is no longer taking credit card applications.

There is a fee if you do not use your checking account for 365 consecutive days. On the 366th day, a $5 fee will be charged. Each month the account is not active will have a $5 fee. To avoid the fee, sign up for direct deposit.

Read the full Nationwide review.

The accounts offered through FNBO Direct do not have a monthly fee. There is not an amount required to keep in the account. There are no fees for not having that amount in the account each month.

FNBO Direct savings and checking accounts offer competitive interest rates. Those rates are competitive with other online-only accounts. They are much higher than your typical brick and mortar bank rates.

The amounts required to open FNBO Direct accounts is low. The savings and checking account only require $1 to open. The different CD terms all only require $500 to open. There is no set amount to keep in FNBO Direct accounts.

Any amount deposited in FNBO Direct accounts earns the highest interest rates offered. The interest is not adjusted based on the account balance. The minimum amount to open a savings and checking account is $1. Any amount over $0.01 earns the highest interest rate offered. The CD requires $500 to open.

There are no business accounts available through FNBO Direct. The only accounts offered are personal deposit accounts. There is a saving and checking account and different term lengths of CDs. The terms range from a six-month CD to a five-year CD.

The interest rates offered on the FNBO Direct CDs are lower than other online banks. They are not as competitive as FNBO Direct rates for their savings and checking accounts. Other online bank accounts offer more competitive interest rates for CDs.

There is a limited option of personal deposit accounts available through FNBO Direct. There is only one savings account, one checking account, and CDs. There are eight different CD term lengths. The terms range from six-month terms to a five-year term. There is no money market account offered.

The FNBO Direct savings account must be linked to a checking account. You must link an external account to transfer money electronically. You can link up to three external accounts.

Read the full FNBO Direct review.