If you have a question, the Chief Customer Advocate is there to help. This person works with the CEO of Nationwide to ensure the customer's needs are being met. If you have a policy problem or a question about a statement, call the Chief Customer Advocate.

Nationwide customers can make eight transactions at any ATMs each billing cycle. Nationwide will not charge you a fee, but the ATM owner might. If you are a premier member, you get unlimited ATM transactions without fees. To be a premier member, you must have another bank account, loan, credit card, or an insurance policy with Nationwide. There are over 77,000 surcharge-free ATMs.

As a premier member, you earn cash back on your debit card purchases. If you use your debit card for at least $1,200 in purchases each month, you will earn 0.25% on those purchases. The reward cap is $20 per month. This reward will not start until your account is active for 180 days.

Opening a savings or checking account with Nationwide only requires $25. You start earning competitive interest rates with the $25 you deposit to open the account.

Nationwide uses Popmoney to transfer money between people. Money transferred with Popmoney is not instant. The delivery takes three business days. If you want the money sent instantly, it will cost $0.25 per transaction. Each transfer must be at least $5.

To open a CD, you must have at least $500. Once you open an account, you can choose from three month to five-year CDs.

Nationwide does not offer credit cards or prepaid cards anymore. If you already have a prepaid card, you can use it until the money is gone, but you cannot reload money onto it. If you currently have a credit card with Nationwide, you can use it as normal, but Nationwide is no longer taking credit card applications.

There is a fee if you do not use your checking account for 365 consecutive days. On the 366th day, a $5 fee will be charged. Each month the account is not active will have a $5 fee. To avoid the fee, sign up for direct deposit.

Read the full Nationwide review.

Gateway First offers competitive interest rates on most accounts. The interest rates are much higher than typical bank rates. The online savings account and 12-month CD offers the most competitive interest rates.

The opening required amounts for Gateway First accounts are low. The online savings account requires $10 to open. The CDs need $1,000 to open. The checking accounts require either $50 or $1,000 to open. The money market account does require $2,500 to open.

Gateway First offers a good variety of accounts. These include:

• Three personal checking accounts
• Online savings account
• CD terms from six-months to five-years
• One, two, and three-year IRA CDs
• Home and consumer loans
• Business checking account
• Commercial and specialty lending options

Customers can send and receive money through Zelle. Gateway First Bank offers Zelle as a feature for each of their checking accounts. You can initiate Zelle payments through the mobile app or online.

Gateway First accounts have tiered rates. The CDs require $500 to open, but to earn interest requires a $25,000 balance. Each CD earns competitive rates if you have $25,000. You cannot add money to the CD after the opening amount. The money market account requires $100,000 to earn the most competitive rate. The checking account requires $50,000.

Not all Gateway First accounts can be opened online. The only accounts available online are the high yield savings account and CDs. The CD terms range from six-months to five-years.

Gateway First accounts are not currently available in all 50 states. If you live in the following states, you cannot open an account:

• Alaska
• California
• Georgia
• Hawaii
• Illinois
• Maine
• Massachusetts
• Montana
• New Hampshire
• New York
• Rhode Island
• Vermont

Some Gateway First Bank accounts have monthly fees. The fees for the checking accounts are between $7-8. There is a fee of $0.15 per debit item if you do not keep a set account balance. To waive the account fees, you must keep an account balance between $250 and $2,500.

Read the full Gateway First Bank review.