If you have a question, the Chief Customer Advocate is there to help. This person works with the CEO of Nationwide to ensure the customer's needs are being met. If you have a policy problem or a question about a statement, call the Chief Customer Advocate.
Nationwide customers can make eight transactions at any ATMs each billing cycle. Nationwide will not charge you a fee, but the ATM owner might. If you are a premier member, you get unlimited ATM transactions without fees. To be a premier member, you must have another bank account, loan, credit card, or an insurance policy with Nationwide. There are over 77,000 surcharge-free ATMs.
As a premier member, you earn cash back on your debit card purchases. If you use your debit card for at least $1,200 in purchases each month, you will earn 0.25% on those purchases. The reward cap is $20 per month. This reward will not start until your account is active for 180 days.
Opening a savings or checking account with Nationwide only requires $25. You start earning competitive interest rates with the $25 you deposit to open the account.
Nationwide uses Popmoney to transfer money between people. Money transferred with Popmoney is not instant. The delivery takes three business days. If you want the money sent instantly, it will cost $0.25 per transaction. Each transfer must be at least $5.
To open a CD, you must have at least $500. Once you open an account, you can choose from three month to five-year CDs.
Nationwide does not offer credit cards or prepaid cards anymore. If you already have a prepaid card, you can use it until the money is gone, but you cannot reload money onto it. If you currently have a credit card with Nationwide, you can use it as normal, but Nationwide is no longer taking credit card applications.
There is a fee if you do not use your checking account for 365 consecutive days. On the 366th day, a $5 fee will be charged. Each month the account is not active will have a $5 fee. To avoid the fee, sign up for direct deposit.
Home Savings offers a variety of personal deposit accounts. They offer interest earning and free checking accounts. They offer a checking account for students and those over 50 years old. They offer a holiday savings account and savings accounts for kids and youth. Home Savings offers an online savings account and CDs. The CDs range from 28-days to five-year terms.
Most accounts have low opening requires amounts. The online savings account requires $50 to open. The holiday savings and youth savings accounts require $10 to open. Most checking accounts requires $25 to open. The interest earning checking does require $100 and must be opened in a branch location. The regular CDs require $500 to open.
Home Savings offers a variety of business accounts. They offer checking and savings accounts for small or commercial businesses. Lending options, money market accounts, and deposit services are also offered for businesses. You must visit a branch location to open business accounts.
Home Savings offers two CDs, for new investments, with competitive rates. The terms are an 18-month and 36-month CD. Money deposited in these CDs cannot be from other accounts in Home Savings accounts. The interest rates are competitive with other online CD accounts. These CDs require $500 to open and can be opened online.
Not all Home Savings accounts can open online. Some accounts require visiting a branch location, including the interest-earning checking account. Visit a branch to open the holiday savings account and savings accounts for kids.
The MMA and the Platinum savings accounts have tiered interest rates. These accounts require a $100,000 balance to earn the best rates. Balances lower than $100,000 still earn interest, just lower rates.
Most Home Savings accounts do not offer competitive interest rates. Some accounts have tiered interest rates. Other accounts have interest rates similar to typical brick and mortar bank rates. Only a few accounts offer rates competitive with online accounts.
The high yield Home Savings accounts have high required opening amounts. The Platinum savings account requires $5,000 to open. The money market account requires $10,000 to open. The money market account can be opened online. To open the Platinum Savings requires a branch location.