If you have a question, the Chief Customer Advocate is there to help. This person works with the CEO of Nationwide to ensure the customer's needs are being met. If you have a policy problem or a question about a statement, call the Chief Customer Advocate.

Nationwide customers can make eight transactions at any ATMs each billing cycle. Nationwide will not charge you a fee, but the ATM owner might. If you are a premier member, you get unlimited ATM transactions without fees. To be a premier member, you must have another bank account, loan, credit card, or an insurance policy with Nationwide. There are over 77,000 surcharge-free ATMs.

As a premier member, you earn cash back on your debit card purchases. If you use your debit card for at least $1,200 in purchases each month, you will earn 0.25% on those purchases. The reward cap is $20 per month. This reward will not start until your account is active for 180 days.

Opening a savings or checking account with Nationwide only requires $25. You start earning competitive interest rates with the $25 you deposit to open the account.

Nationwide uses Popmoney to transfer money between people. Money transferred with Popmoney is not instant. The delivery takes three business days. If you want the money sent instantly, it will cost $0.25 per transaction. Each transfer must be at least $5.

To open a CD, you must have at least $500. Once you open an account, you can choose from three month to five-year CDs.

Nationwide does not offer credit cards or prepaid cards anymore. If you already have a prepaid card, you can use it until the money is gone, but you cannot reload money onto it. If you currently have a credit card with Nationwide, you can use it as normal, but Nationwide is no longer taking credit card applications.

There is a fee if you do not use your checking account for 365 consecutive days. On the 366th day, a $5 fee will be charged. Each month the account is not active will have a $5 fee. To avoid the fee, sign up for direct deposit.

Read the full Nationwide review.

Luana Savings Bank offers competitive rates on their accounts. The rates are competitive with other online accounts. The interest rates could change depending on your location. Contact Luana employees to find out the rates you could earn on the accounts.

There are a variety of different accounts offered through Luana Savings Bank. The personal deposit accounts include a budget, VIP, and a senior checking account. They offer money market and savings accounts. A variety of different CD terms are offered. Luana also offers accounts for kids, including a 12-month CD.

The required amount to open an account with Luana is low. The savings account requires $50 to open. Checking accounts do not have a set amount required to open the accounts. The CD for kids requires $500 to open. Each different CD term requires $1,000 to open. The interest money market account requires $2,500 to open.

Luana Savings Bank offers three special term length CDs. The interest rates on these terms are slightly more competitive than the other CD rates. The terms include a 9-month, 26-month, and 42-month term. The 9-month and 26-month terms require $5,000 to open. The 42-month term only requires $1,000 to open.

Some Luana accounts have a monthly fee. The checking account fees range from $8 to $16 depending on the account. To waive the monthly fees requires keeping a set balance in the account. The balance is $1,000 or $2,500 for checking accounts. The VIP Club account has a fee that does not have an option to waive.

To earn the most competitive rate for Luana accounts requires large balances. The NOW account requires $100,000. The Insured MMA requires $250,000. CDs require over $100,000 to earn the most competitive rates. The lower rates are still competitive, but not the best rate offered.

Luana does not offer business accounts. Only personal deposit accounts are available through Luana Savings Bank. Those accounts include savings, checking, and money market accounts, along with CDs. Luana does offer commercial lending options.

Luana Savings Bank offers bill pay with their checking accounts. The bill pay is not free. There is a monthly fee of $4.95 to use bill pay. That fee is waived if you make at least three payments per monthly cycle. If you make more than 20, you will be charged $0.50 per transaction.

Read the full Luana Savings Bank review.