If you have a question, the Chief Customer Advocate is there to help. This person works with the CEO of Nationwide to ensure the customer's needs are being met. If you have a policy problem or a question about a statement, call the Chief Customer Advocate.

Nationwide customers can make eight transactions at any ATMs each billing cycle. Nationwide will not charge you a fee, but the ATM owner might. If you are a premier member, you get unlimited ATM transactions without fees. To be a premier member, you must have another bank account, loan, credit card, or an insurance policy with Nationwide. There are over 77,000 surcharge-free ATMs.

As a premier member, you earn cash back on your debit card purchases. If you use your debit card for at least $1,200 in purchases each month, you will earn 0.25% on those purchases. The reward cap is $20 per month. This reward will not start until your account is active for 180 days.

Opening a savings or checking account with Nationwide only requires $25. You start earning competitive interest rates with the $25 you deposit to open the account.

Nationwide uses Popmoney to transfer money between people. Money transferred with Popmoney is not instant. The delivery takes three business days. If you want the money sent instantly, it will cost $0.25 per transaction. Each transfer must be at least $5.

To open a CD, you must have at least $500. Once you open an account, you can choose from three month to five-year CDs.

Nationwide does not offer credit cards or prepaid cards anymore. If you already have a prepaid card, you can use it until the money is gone, but you cannot reload money onto it. If you currently have a credit card with Nationwide, you can use it as normal, but Nationwide is no longer taking credit card applications.

There is a fee if you do not use your checking account for 365 consecutive days. On the 366th day, a $5 fee will be charged. Each month the account is not active will have a $5 fee. To avoid the fee, sign up for direct deposit.

Read the full Nationwide review.

MutualOne accounts have a low required amount to open the accounts. There are 15 different CDs to choose from. Three CDs require $5,000 to open, but the rest only need $500 to open. Checking accounts only need $100 to open. The MMA requires $500. All MutualOne saving accounts only require $10 to open.

The MutualOne Advantage checking account earns interest. The account only requires $100 to open the account. Any amount over $10 will earn interest. The rates are tiered so to earn the highest rates, you must keep $50,000 in the account. Amounts under that still earn competitive interest rates, just not the highest amount.

MutualOne offers competitive, tiered interest rates on their accounts. The more money you have in the accounts, the higher the interest rates you earn on your money. The MutualOne online savings account earns competitive interest rates and is entirely online. Any amount earns the highest rate.

Business accounts are available through MutualOne Bank. A checking account, savings account, money market account, and CDs are available. There are two different checking accounts. One tailored to commercial businesses. To find out more about business accounts, or apply to open one, you must contact a personal banker.

To earn the highest interest rates available, you must keep a certain amount in the accounts. The advantage checking account required $50,000 be in the account to earn the highest rates. To earn the highest MMA rates, $200,000 must be in the account. The online saving account only requires $100 to earn the highest rates. Lower amounts in these accounts earn interest, just not the highest rate.

Some MutualOne accounts have a monthly maintenance fee. There are ways to waive the fees. Keeping a set amount in the account, or between deposit and loan accounts, will waive the fees. The monthly fee amounts are not listed on the website.

Not all MutualOne Bank accounts are available to open online. The online savings account and CDs can be opened online. Checking, money market, and some savings accounts require a personal banker. Business accounts need a personal banker to open.

To earn the highest interest rates on MMAs, you must have $10,00 in one account and $200,000 in the other MMA. The interest rates for balances under those amounts are low. They are competitive with your typical brick and mortar banks. The more money you invest, the higher the rates. However, the rates for lower amounts are not competitive with other online accounts.

Read the full MutualOne Bank review.