If you have a question, the Chief Customer Advocate is there to help. This person works with the CEO of Nationwide to ensure the customer's needs are being met. If you have a policy problem or a question about a statement, call the Chief Customer Advocate.

Nationwide customers can make eight transactions at any ATMs each billing cycle. Nationwide will not charge you a fee, but the ATM owner might. If you are a premier member, you get unlimited ATM transactions without fees. To be a premier member, you must have another bank account, loan, credit card, or an insurance policy with Nationwide. There are over 77,000 surcharge-free ATMs.

As a premier member, you earn cash back on your debit card purchases. If you use your debit card for at least $1,200 in purchases each month, you will earn 0.25% on those purchases. The reward cap is $20 per month. This reward will not start until your account is active for 180 days.

Opening a savings or checking account with Nationwide only requires $25. You start earning competitive interest rates with the $25 you deposit to open the account.

Nationwide uses Popmoney to transfer money between people. Money transferred with Popmoney is not instant. The delivery takes three business days. If you want the money sent instantly, it will cost $0.25 per transaction. Each transfer must be at least $5.

To open a CD, you must have at least $500. Once you open an account, you can choose from three month to five-year CDs.

Nationwide does not offer credit cards or prepaid cards anymore. If you already have a prepaid card, you can use it until the money is gone, but you cannot reload money onto it. If you currently have a credit card with Nationwide, you can use it as normal, but Nationwide is no longer taking credit card applications.

There is a fee if you do not use your checking account for 365 consecutive days. On the 366th day, a $5 fee will be charged. Each month the account is not active will have a $5 fee. To avoid the fee, sign up for direct deposit.

Read the full Nationwide review.

The Northfield Bank online accounts offer competitive interest rates. The rates for the online accounts are competitive with other online accounts. The online account rates are higher than other Northfield Bank account rates.

There are a variety of personal accounts offered by Northfield Bank. They offer an interest-earning checking account, one for students, and traditional checking accounts. They offer a savings account for children, CDs, and money market accounts.

Northfield offers online and mobile banking for their accounts. These services are not just for the online accounts. All Northfield Bank accounts have the option of online and mobile banking. You can see account balances, transfer money, and deposit checks. You can pay bills and pay others with PopMoney.

Along with personal deposit accounts, Northfield offers business accounts. Those accounts include a checking and money market account for businesses. Northfield also offers credit cards, lending, and cash management services for businesses. All business accounts must be opened in a branch location.

Not all Northfield Bank accounts can open online. Most Northfield accounts require you to visit a branch location to open. Their branches are in the New York and New Jersey area. The accounts you open online include one savings account and CDs. The CD terms include a nine-month, 11-month, 16-month, and 60-month.

The interest rates for Northfield accounts opened in a branch location are tiered. To earn the most competitive rates on those accounts requires large account balances. The money market account requires $15,000. The high yield money market and premier savings account requires $100,000.

Most Northfield accounts have monthly fees. The fees for accounts opened in the branches range from $3 to $25. To waive the fees requires a set account balance. Those balance range from $500 to $100,000. The online savings account has a monthly fee of $8 if your balance falls below $2,500.

The online accounts with Northfield have high opening required amounts. The online CDs require $2,500 to open. The savings account only requires $0.01 to open, but there is an $8 monthly fee if your balance falls below $2,500. Any amount over $0.01 earns interest. You must also link the Northfield account to another bank account. You fund your Northfield online account through the linked account.

Read the full Northfield Bank review.