TD Bank VS Customers Bank

Which bank is better for you?

  • Financial Rates: 3.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 3.0 Star Icon
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Pros:

  • Wide variety of accounts offered
  • Specific checking accounts available
  • Business prepaid cards
  • Good variety of CD options

Cons:

  • Products not available everywhere
  • Accounts have monthly fees
  • Interest rates are low
  • Not all checking accounts earn interest
  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
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Pros:

  • Free ATM transactions and fee refunds
  • Variety of personal deposit accounts
  • Low opening required amounts
  • Bonus checking account offers good rates

Cons:

  • Accounts have low interest rates
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Monthly fees for most accounts
TD Bank Review

TD Bank offers a large selection of bank accounts. They offer personal checking, savings, and money market accounts. CDs, loans, and prepaid cards are offered. TD Bank offers accounts for small and commercial businesses. Checking, savings, and money market accounts are available for businesses. Loans, CDs, and credit cards for businesses are also offered.

TD Bank offers two specific checking accounts. One is for those over 60 years old, and another account specific for students. The student checking account does not have a monthly fee. The TD 60 Plus account requires $250 be in the account to waive the $10 monthly fee. The TD 60 Plus checking earns interest.

TD Bank offers three prepaid cards for businesses. You can use the cards to pay employees their paycheck or as part of an incentive program. Load a specific amount for expenses to the card or use them as a reward or refund. TD Bank offers reloadable cards or one-time use cards. The cards are accepted anywhere Visa is accepted.

TD Bank offers a good variety of CDs. TD Bank’s No-Catch CDs allow you to make one withdrawal each CD term without penalty. Step Rate CDs increase your interest each year. The 12-month Rate Bump CD offers competitive interest rates. To qualify for that CD, you must have a qualifying checking account in good standing. The rate bump increases the amount of interest your CD earns by more than a full percent. Only $250 is required to open all TD Bank CDs.

Accounts with TD Bank are not offered everywhere. To qualify for an account, you must have an address within the footprint of TD Bank. Those areas are on the East Coast, ranging from Maine to Florida. They are also in parts of Canada.

Most all TD Bank accounts have a monthly maintenance fee. The fees range from $4 to $25 each month, depending on the account. Not all account fees are easy to waive. Having a required amount in the account is the most common way to waive the account fees. Signing up for online statements will lower the monthly fee, not waive it. Having a direct deposit into the account will not waive the monthly fees.

Interest rates for TD Bank accounts are low. They are competitive with your typical brick and mortar bank rates. The TD Bank account rates are not competitive with online-only accounts. Only a few CDs offer interest rates competitive with online-only accounts.

Not all TD Bank checking accounts earn interest. The Premier, Relationship, and the TD 60 Plus checking account are the three that earn interest. The 60 Plus checking account does not require a large balance to avoid the monthly fee. The Premier account requires $2,500, and the Relationship requires $20,000 between TD Bank accounts.

Read the full TD Bank review.

Customers Bank Review

Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.

There are a variety of personal deposit and business accounts available. Those include:

  • Convenience checking
  • Free checking
  • Bonus checking
  • Money market account
  • Reserve savings
  • CDs from 3-60 months
  • Loans and mortgages
  • Business accounts and lending options

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.

The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.

Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.

Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.

Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.

Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

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