USAA VS Customers Bank

Which bank is better for you?

  • Financial Rates: 3.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 5.0 Star Icon
No Rate Information
Advertiser Disclosure
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Pros:

  • Low opening required amounts
  • No monthly fees or required balances
  • Youth and college accounts available
  • ATM reimbursement for USAA accounts

Cons:

  • Low-interest rates
  • Business accounts are not offered
  • Not a wide variety of accounts
  • Must be a member to open accounts
  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
Advertiser Disclosure
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Pros:

  • Free ATM transactions and fee refunds
  • Variety of personal deposit accounts
  • Low opening required amounts
  • Bonus checking account offers good rates

Cons:

  • Accounts have low interest rates
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Monthly fees for most accounts
USAA Review

Most USAA accounts only require $25 to open the accounts. To earn interest on the Classic checking account, you must have $1,000 in the account.

There are no monthly fees for any USAA accounts. They do not have a set amount required to keep in any of their accounts. Some accounts only earn interest if the balance is a set amount. However, you will not be charged a fee for not having a certain amount in the account.

Youth and college accounts offered through USAA do not have a monthly fee. There is not a required balance to keep in the account. The youth savings account earns interest. The youth checking account offers parental controls. Parents can set debit or ATM limits and receive text alerts. The college account only requires $50 to open. Friends and family can contribute to these accounts.

There are over 60,000 free USAA ATMs. The first ten withdrawals from a USAA owned ATM are free. USAA refunds up to $15 in ATM fees charged from using other banks ATMs. The ATM reimbursement does not apply to the USAA Cashback Rewards checking account.

USAA accounts do not offer competitive interest rates. The rates are slightly higher than those of your typical brick and mortar banks. Some CDs receive more competitive interest rates. All other accounts are much lower than other online-only accounts.

USAA does not offer business accounts. The only accounts offered are personal checking and savings accounts and CDs. Insurance, investments, and retirement options are available. Loans, credit cards, and real estate options are offered.

USAA only offers two different checking accounts and two savings accounts. The basic savings account only requires $25 to open the account. The other savings account requires $10,000 to open. Only one checking account earns interest. The other checking account earns cashback rewards. They do not both have the same benefits.

To open an account with USAA, you must become a member. Those eligible to become a member are active and former military and their families. Cadets and midshipmen at academies are eligible to become a member. Once accepted, USAA will help you find the right accounts for your needs.

Read the full USAA review.

Customers Bank Review

Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.

There are a variety of personal deposit and business accounts available. Those include:

  • Convenience checking
  • Free checking
  • Bonus checking
  • Money market account
  • Reserve savings
  • CDs from 3-60 months
  • Loans and mortgages
  • Business accounts and lending options

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.

The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.

Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.

Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.

Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.

Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

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