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Bank5 Connect VS Citizens Access

Which bank is better for you?

  • Financial Rates: 5.0 Star Icon
  • Customer Service: 3.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 5.0 Star Icon
No Rate Information
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Pros:

  • Competitive rates on all accounts
  • ATM fee reimbursement
  • Low opening required amounts
  • No monthly maintenance fees

Cons:

  • Limited personal deposit accounts
  • External transfers only for checking
  • Daily withdrawal amounts low
  • Customer service not always available
  • Financial Rates: 5.0 Star Icon
  • Customer Service: 4.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 5.0 Star Icon
2.00%APY
Savings/MMA
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Pros:

  • No monthly maintenance fees
  • Competitive interest rates
  • Any account balance earns interest
  • Good variety of CD terms

Cons:

  • High opening required amounts
  • Must link accounts to external bank
  • No ATM or debit cards or checks
  • Limited accounts offered
Bank5 Connect Review

Bank5 Connect offers competitive interest rates on all accounts. The rates are much higher than your typical brick and mortar bank rates. They are competitive with other online accounts. Interest rates are not tiered. Any amount over $100 earns the most competitive rate.

To get cash from a Bank5 Connect account, you can access any ATMs in the SUM network. If you withdraw money from an ATM that is not in the SUM network, Bank5 Connect will reimburse you the ATM fee. Bank5 Connect will reimburse up to $15 each month in ATM fees.

Bank5 Connect has low opening required amounts. The checking and savings account only require $10 to open. The CDs require $500 to open. To earn interest on the checking and savings account you must have $100 in the accounts.

Bank5 Connect accounts do not have monthly maintenance fees. There is not a required balance to keep in the account. To earn interest, you must have $100 in the checking and savings account. However, you will not be charged a fee for not having that balance.

Bank5 Connect does not offer a wide variety of accounts. Only personal deposit accounts are available. Those accounts include a checking account, savings account, and CDs. CD terms range from 6-months to 36-month terms. They also offer one investment CD. That term is a 24-month CD. There are no business accounts offered through Bank5 Connect.

Only money in a Bank5 checking account can be transferred to an external bank account. You cannot transfer funds from the Bank5 Connect savings to an external account. You must transfer the money from the Bank5 Connect checking account.

The Bank5 Connect checking account has daily withdrawal and purchase limits. You can only withdraw $500 each day from an ATM. There is a daily purchase limit of $1,000 with your debit card. If you need to spend more money, you must contact a Bank5 Connect representative.

Bank5 Connect customer service are not available 24/7. Their hours vary depending on the day. They open at 7:30 a.m. every day, except Sunday. They open at 11:00 a.m. on Sunday. They are open until 5:00 p.m. Monday thru Wednesday, and 7:00 p.m. Thursday and Friday. They close at 3:00 p.m. Saturday and Sunday. Online chat is available Monday thru Friday from 8:00 a.m. to 4:30 p.m. All times are Eastern Standard Time.

Read the full Bank5 Connect review.

Citizens Access Review

Looking for Citizens Bank? Click here for our review on the local bank.

Citizens Access bank accounts do not have any fees. There are no monthly maintenance fees or fees to open the account. The Citizens Access savings account is completely free. The only fee with the CDs comes if you withdraw money before the maturity date.

The online savings account and each of the CD terms earn competitive interest rates. Citizens Access rates are much higher than your typical brick and mortar bank rates. They are competitive with other online accounts. To earn the most competitive rate requires a balance of $5,000 in each account.

Any account balance in the Citizens Access savings account earns interest. If the account balance falls below $5,000 the interest you earn is less, but you still earn interest. To earn the most competitive rate requires a $5,000 balance in the account.

Citizens Access offers a good variety of CD terms. Those terms range from six-month terms to five-years. Each of these CDs requires $5,000 to open. The interest rates are competitive on each term. The longer the CD term, the higher the interest rate.

To open an online savings account or CD with Citizen Access requires a large sum. Each of these accounts requires $5,000 to open the accounts. To earn the most competitive interest rate requires a balance of $5,000.

To transfer money in and out of your Citizens Access account you must link to an external bank account. That account can be a different banking institution. Once you link the accounts, you can transfer money electronically between the two accounts. To withdraw money, you could request a check.

Currently, Citizens Access does not offer ATM cards, debit cards, or checks for their online savings account. Access your money easiest through electronic transfers. You can call customer service to request a check.

Citizens Access has a limited variety of account. Only personal deposit savings account and CDs are available. No personal checking accounts or money market accounts are available. There are no business accounts offered.

Read the full Citizens Access review.

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