-
Financial Rates:
5.0
-
Customer Service:
3.0
-
Website Experience:
5.0
-
Bank Fees:
5.0
Pros:
- Competitive rates on all accounts
- ATM fee reimbursement
- Low opening required amounts
- No monthly maintenance fees
Cons:
- Limited personal deposit accounts
- External transfers only for checking
- Daily withdrawal amounts low
- Customer service not always available
-
Financial Rates:
1.0
-
Customer Service:
3.0
-
Website Experience:
3.5
-
Bank Fees:
3.0
Pros:
- Variety of personal deposit accounts
- Most accounts have low opening amounts
- Business accounts available
- Other products offered
Cons:
- Most accounts have a monthly fee
- Cannot open all accounts online
- Personal accounts have low rates
- Jumbo and regular CDs earn same rates
Bank5 Connect offers competitive interest rates on all accounts. The rates are much higher than your typical brick and mortar bank rates. They are competitive with other online accounts. Interest rates are not tiered. Any amount over $100 earns the most competitive rate.
To get cash from a Bank5 Connect account, you can access any ATMs in the SUM network. If you withdraw money from an ATM that is not in the SUM network, Bank5 Connect will reimburse you the ATM fee. Bank5 Connect will reimburse up to $15 each month in ATM fees.
Bank5 Connect has low opening required amounts. The checking and savings account only require $10 to open. The CDs require $500 to open. To earn interest on the checking and savings account you must have $100 in the accounts.
Bank5 Connect accounts do not have monthly maintenance fees. There is not a required balance to keep in the account. To earn interest, you must have $100 in the checking and savings account. However, you will not be charged a fee for not having that balance.
Bank5 Connect does not offer a wide variety of accounts. Only personal deposit accounts are available. Those accounts include a checking account, savings account, and CDs. CD terms range from 6-months to 36-month terms. They also offer one investment CD. That term is a 24-month CD. There are no business accounts offered through Bank5 Connect.
Only money in a Bank5 checking account can be transferred to an external bank account. You cannot transfer funds from the Bank5 Connect savings to an external account. You must transfer the money from the Bank5 Connect checking account.
The Bank5 Connect checking account has daily withdrawal and purchase limits. You can only withdraw $500 each day from an ATM. There is a daily purchase limit of $1,000 with your debit card. If you need to spend more money, you must contact a Bank5 Connect representative.
Bank5 Connect customer service are not available 24/7. Their hours vary depending on the day. They open at 7:30 a.m. every day, except Sunday. They open at 11:00 a.m. on Sunday. They are open until 5:00 p.m. Monday thru Wednesday, and 7:00 p.m. Thursday and Friday. They close at 3:00 p.m. Saturday and Sunday. Online chat is available Monday thru Friday from 8:00 a.m. to 4:30 p.m. All times are Eastern Standard Time.
Citizens Trust Bank has a variety of personal deposit accounts. There is a checking account for students and those over 50 years old. Citizens Trust Bank offers regular savings, holiday savings accounts, and youth accounts. The different accounts require different balances, allowing you to find the best account for your finances.
The opening required amounts for most Citizens Trust Bank accounts are low. The amounts needed to open accounts range from $25 to $100. Most checking accounts require $50 to open. The basic savings account requires $100 to open. CDs require $500 to open. The money market account and Silver Investor savings account have higher opening amounts. They require between $1,000 to $5,000.
Citizens Trust Bank offers business accounts. Checking and savings accounts are available. There are merchant services and cash management options available to businesses. They also offer loans, credit cards, and investment accounts for businesses.
There are a variety of products offered through Citizens Trust Bank. They offer personal and business credit cards and loans. They offer investment accounts, life insurance, disability insurance, and final expense insurance.
Most Citizens Trust Bank accounts have a monthly fee. The fees range from $0.30 per check or debit card transaction to $15 a month. Waive the fees by keeping a minimum balance in the account. The required balances range from $5 to $7,500, depending on the account. Some accounts require enrolling in online banking and receiving eStatements.
Not all Citizens Trust Bank accounts can be opened online. Some accounts require visiting one of the financial centers. The youth savings account and the Christmas Club account must be opened in a branch location.
The interest rates for Citizens Trust Bank are low. The rates are similar to your typical brick and mortar bank rates. Their rates are not competitive with online bank rates.
Citizens Trust Bank offers regular and jumbo CDs. The regular CDs require $500 to open. The jumbo CDs require $100,000 to open. The interest rates are the same for regular CDs and jumbo CDs. Both rates are not competitive with other online CDs. The CD terms range from seven-days to five-years.
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| Savings (Rate as of 11/21/2024) | |
| APY | 4.00% |
|---|---|
| Rate | 3.92% |
| Min to Open | $0 |
| Min to Earn APY | $0 |
| Monthly Fee | $0.00 |
| Min to Avoid Fee | $0 |
| Checkbook | No |
| Member FDIC | |
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1 APY stands for Annual Percent Yield. It's different from Rate because it takes into account compounding interest for the year.
2 MMA stands for Money Market Account. It's a savings and checking hybrid, allowing you to earn interest and use checks 6 times a month.