Customers Bank VS IncredibleBank

Which bank is better for you?

  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
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Pros:

  • Free ATM transactions and fee refunds
  • Variety of personal deposit accounts
  • Low opening required amounts
  • Bonus checking account offers good rates

Cons:

  • Accounts have low interest rates
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Monthly fees for most accounts
  • Financial Rates: 5.0 Star Icon
  • Customer Service: 3.0 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 3.0 Star Icon
No Rate Information
Advertiser Disclosure
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Pros:

  • No monthly maintenance fees
  • High-interest rates on accounts
  • Money market account for businesses
  • ATM fee reimbursement

Cons:

  • High opening required amounts
  • Limited options for accounts
  • Highest rates require a large balance
  • Checking account does not earn interest
Customers Bank Review

Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.

There are a variety of personal deposit and business accounts available. Those include:

  • Convenience checking
  • Free checking
  • Bonus checking
  • Money market account
  • Reserve savings
  • CDs from 3-60 months
  • Loans and mortgages
  • Business accounts and lending options

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.

The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.

Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.

Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.

Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.

Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

IncredibleBank Review

IncredibleBank accounts do not have monthly fees. The checking and savings accounts are completely free accounts. The CDs do not have a monthly fee. The only fees are from withdrawing your money before the CD reaches maturity.

The interest rates on the IncredibleBank saving account and CDs are high. They are competitive with other online-only accounts. The interest rates are much higher than your typical brick and mortar interest rates. Even the interest rates offered for lower balances in the accounts are competitive.

IncredibleBank offers a money market account specifically for businesses. This account comes with free online banking, mobile banking, and bill pay. To open the account requires $2,500. If your balance falls below $2,500, a fee of $10 will be charged. There is a $5 monthly fee if you do not sign up for electronic statements. This account earns a competitive interest rate for money market accounts for businesses.

With an IncredibleBank checking account, you will be reimbursed for domestic ATM fees. ATMs through the MoneyPass network are free. If you use an ATM not part of that network, IncredibleBank will reimburse you the fee you are charged. This does not apply to international ATM fees.

The required amounts to open IncredibleBank accounts are high. The opening required amount for checking accounts are $500. To open a savings account with IncredibleBank requires $2,500 to open. All the different CD terms require $1,000 to open.

IncredibleBank has a limited amount of accounts available. There is only one checking account and one savings account to choose. IncredibleBank offers CDs, but only three different term lengths. Those terms are a 12-month, 24-month, and a 36-month term.

To earn the highest interest rates, IncredibleBank requires a large balance. The savings account requires $25,000 to earn the highest rate offered. Balances below that amount still earn competitive interest rates. The lower rates are higher than your typical brick and mortar bank rates.

The IncredibleBank checking account does not earn interest. To open the account requires $500. The account does not have monthly fees or a required amount, but you do not earn interest on the account. Only the savings account and CDs through IncredibleBank earn interest.

Read the full IncredibleBank review.

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