DCU VS Customers Bank

Which bank is better for you?

  • Financial Rates: 4.0 Star Icon
  • Customer Service: 4.5 Star Icon
  • Website Experience: 4.5 Star Icon
  • Bank Fees: 5.0 Star Icon
No Rate Information
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Pros:

  • Variety of accounts offered
  • Competitive interest rate for savings
  • Can open all accounts online
  • Low opening amounts and no fees

Cons:

  • Must become a member first
  • Tiered interest rates on MMA
  • High balances to earn interest
  • Only one withdrawal per month for Ltd.
  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
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Pros:

  • Free ATM transactions and fee refunds
  • Variety of personal deposit accounts
  • Low opening required amounts
  • Bonus checking account offers good rates

Cons:

  • Accounts have low interest rates
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Monthly fees for most accounts
DCU Review

Digital Federal Credit Union offers a wide variety of personal deposit accounts. These accounts include:

  • Free checking with different benefit levels
  • HSA checking
  • Primary savings
  • Money market savings
  • Ltd. savings
  • Holiday Savings Club
  • Regular CDs with terms from 3 to 60 months
  • Jumbo CDs from 3 to 60 months
  • Jump-Up CDs with a 15-month and 27-month term
  • QuickStart CDs from 3 to 60 months
  • Loans and credit cards
  • Business accounts and lending options

The Primary savings account offers competitive interest rates. For the first $1,000, you earn over a six percent interest rate. Any amount over $1,000 earns a lower rate of 0.25 percent. Between the two rates, the account earns competitive interest rates. The Primary savings account is the account you must open to become a member of DCU.

You can open all DCU accounts online. You do not need to visit a branch location to open the accounts. To open DCU accounts, you must be at least 18 years old. You must provide a government-issued ID and Social Security Number. Your address, phone number, and date of birth are also required.

The highest amount required to open a DCU checking or savings account is only $5. To earn interest for some accounts requires a larger balance. The CDs require $100 or $500, depending on the CD. Jumbo CDs require $25,000. DCU accounts do not have monthly fees or a required amount to keep in the account to avoid a fee.

To open an account with DCU, you must become a member of the credit union. You become a member by opening the Primary savings account with at least $5. Once you open that account and become a member, you can open any other DCU account.

The DCU money market account has tiered interest rates. To earn the most competitive interest rates requires a balance of at least $100,000. Lower balances earn interest, just not the highest rate.

The Ltd. savings account requires a balance of $25,000 to earn any interest. Any balance over $25,000 earns the most competitive rate, but balances below do not earn any interest.

Only one withdrawal is allowed per month from the Ltd. savings account. For every other withdrawal, there is a fee of $25. To earn interest on this account requires a balance of $25,000. There is no required amount to open the account.

Read the full DCU review.

Customers Bank Review

Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.

There are a variety of personal deposit and business accounts available. Those include:

  • Convenience checking
  • Free checking
  • Bonus checking
  • Money market account
  • Reserve savings
  • CDs from 3-60 months
  • Loans and mortgages
  • Business accounts and lending options

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.

The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.

Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.

Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.

Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.

Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

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APY 4.10%
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