-
Financial Rates:
5.0
-
Customer Service:
3.0
-
Website Experience:
5.0
-
Bank Fees:
4.0
Pros:
- Chief Customer Advocates on your side
- Free ATM transactions
- Earn cash back on debit transactions
- Low minimum opening account amount
Cons:
- Popmoney has fees and isn't instant
- High deposit needed to open CDs
- No credit cards or prepaid cards offered
- Fee for dormant accounts
-
Financial Rates:
4.5
-
Customer Service:
3.0
-
Website Experience:
5.0
-
Bank Fees:
5.0
Pros:
- No monthly maintenance fees
- Competitive interest rates
- Any account balance earns interest
- Good variety of CD terms
Cons:
- High opening required amounts
- Must link accounts to external bank
- No ATM or debit cards or checks
- Limited accounts offered
If you have a question, the Chief Customer Advocate is there to help. This person works with the CEO of Nationwide to ensure the customer's needs are being met. If you have a policy problem or a question about a statement, call the Chief Customer Advocate.
Nationwide customers can make eight transactions at any ATMs each billing cycle. Nationwide will not charge you a fee, but the ATM owner might. If you are a premier member, you get unlimited ATM transactions without fees. To be a premier member, you must have another bank account, loan, credit card, or an insurance policy with Nationwide. There are over 77,000 surcharge-free ATMs.
As a premier member, you earn cash back on your debit card purchases. If you use your debit card for at least $1,200 in purchases each month, you will earn 0.25% on those purchases. The reward cap is $20 per month. This reward will not start until your account is active for 180 days.
Opening a savings or checking account with Nationwide only requires $25. You start earning competitive interest rates with the $25 you deposit to open the account.
Nationwide uses Popmoney to transfer money between people. Money transferred with Popmoney is not instant. The delivery takes three business days. If you want the money sent instantly, it will cost $0.25 per transaction. Each transfer must be at least $5.
To open a CD, you must have at least $500. Once you open an account, you can choose from three month to five-year CDs.
Nationwide does not offer credit cards or prepaid cards anymore. If you already have a prepaid card, you can use it until the money is gone, but you cannot reload money onto it. If you currently have a credit card with Nationwide, you can use it as normal, but Nationwide is no longer taking credit card applications.
There is a fee if you do not use your checking account for 365 consecutive days. On the 366th day, a $5 fee will be charged. Each month the account is not active will have a $5 fee. To avoid the fee, sign up for direct deposit.
Looking for Citizens Bank? Click here for our review on the local bank.
Citizens Access bank accounts do not have any fees. There are no monthly maintenance fees or fees to open the account. The Citizens Access savings account is completely free. The only fee with the CDs comes if you withdraw money before the maturity date.
The online savings account and each of the CD terms earn competitive interest rates. Citizens Access rates are much higher than your typical brick and mortar bank rates. They are competitive with other online accounts. To earn the most competitive rate requires a balance of $5,000 in each account.
Any account balance in the Citizens Access savings account earns interest. If the account balance falls below $5,000 the interest you earn is less, but you still earn interest. To earn the most competitive rate requires a $5,000 balance in the account.
Citizens Access offers a good variety of CD terms. Those terms range from six-month terms to five-years. Each of these CDs requires $5,000 to open. The interest rates are competitive on each term. The longer the CD term, the higher the interest rate.
To open an online savings account or CD with Citizen Access requires a large sum. Each of these accounts requires $5,000 to open the accounts. To earn the most competitive interest rate requires a balance of $5,000.
To transfer money in and out of your Citizens Access account you must link to an external bank account. That account can be a different banking institution. Once you link the accounts, you can transfer money electronically between the two accounts. To withdraw money, you could request a check.
Currently, Citizens Access does not offer ATM cards, debit cards, or checks for their online savings account. Access your money easiest through electronic transfers. You can call customer service to request a check.
Citizens Access has a limited variety of account. Only personal deposit savings account and CDs are available. No personal checking accounts or money market accounts are available. There are no business accounts offered.
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1 APY stands for Annual Percent Yield. It's different from Rate because it takes into account compounding interest for the year.
2 MMA stands for Money Market Account. It's a savings and checking hybrid, allowing you to earn interest and use checks 6 times a month.