If you have a question, the Chief Customer Advocate is there to help. This person works with the CEO of Nationwide to ensure the customer's needs are being met. If you have a policy problem or a question about a statement, call the Chief Customer Advocate.
Nationwide customers can make eight transactions at any ATMs each billing cycle. Nationwide will not charge you a fee, but the ATM owner might. If you are a premier member, you get unlimited ATM transactions without fees. To be a premier member, you must have another bank account, loan, credit card, or an insurance policy with Nationwide. There are over 77,000 surcharge-free ATMs.
As a premier member, you earn cash back on your debit card purchases. If you use your debit card for at least $1,200 in purchases each month, you will earn 0.25% on those purchases. The reward cap is $20 per month. This reward will not start until your account is active for 180 days.
Opening a savings or checking account with Nationwide only requires $25. You start earning competitive interest rates with the $25 you deposit to open the account.
Nationwide uses Popmoney to transfer money between people. Money transferred with Popmoney is not instant. The delivery takes three business days. If you want the money sent instantly, it will cost $0.25 per transaction. Each transfer must be at least $5.
To open a CD, you must have at least $500. Once you open an account, you can choose from three month to five-year CDs.
Nationwide does not offer credit cards or prepaid cards anymore. If you already have a prepaid card, you can use it until the money is gone, but you cannot reload money onto it. If you currently have a credit card with Nationwide, you can use it as normal, but Nationwide is no longer taking credit card applications.
There is a fee if you do not use your checking account for 365 consecutive days. On the 366th day, a $5 fee will be charged. Each month the account is not active will have a $5 fee. To avoid the fee, sign up for direct deposit.
Digital Federal Credit Union offers a wide variety of personal deposit accounts. These accounts include:
The Primary savings account offers competitive interest rates. For the first $1,000, you earn over a six percent interest rate. Any amount over $1,000 earns a lower rate of 0.25 percent. Between the two rates, the account earns competitive interest rates. The Primary savings account is the account you must open to become a member of DCU.
You can open all DCU accounts online. You do not need to visit a branch location to open the accounts. To open DCU accounts, you must be at least 18 years old. You must provide a government-issued ID and Social Security Number. Your address, phone number, and date of birth are also required.
The highest amount required to open a DCU checking or savings account is only $5. To earn interest for some accounts requires a larger balance. The CDs require $100 or $500, depending on the CD. Jumbo CDs require $25,000. DCU accounts do not have monthly fees or a required amount to keep in the account to avoid a fee.
To open an account with DCU, you must become a member of the credit union. You become a member by opening the Primary savings account with at least $5. Once you open that account and become a member, you can open any other DCU account.
The DCU money market account has tiered interest rates. To earn the most competitive interest rates requires a balance of at least $100,000. Lower balances earn interest, just not the highest rate.
The Ltd. savings account requires a balance of $25,000 to earn any interest. Any balance over $25,000 earns the most competitive rate, but balances below do not earn any interest.
Only one withdrawal is allowed per month from the Ltd. savings account. For every other withdrawal, there is a fee of $25. To earn interest on this account requires a balance of $25,000. There is no required amount to open the account.