UFB Direct VS Customers Bank

Which bank is better for you?

  • Financial Rates: 5.0 Star Icon
  • Customer Service: 3.5 Star Icon
  • Website Experience: 5.0 Star Icon
  • Bank Fees: 4.0 Star Icon
4.01%APY
Savings/MMA
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Pros:

  • Low required amounts to open an account
  • No minimum balance or monthly fees
  • Earn American Airline miles
  • High interest rates on accounts

Cons:

  • No branch locations
  • Highest interest rate requires large sum
  • MMA has a fee and large opening deposit
  • Business accounts and CDs not offered
  • Financial Rates: 2.0 Star Icon
  • Customer Service: 5.0 Star Icon
  • Website Experience: 3.0 Star Icon
  • Bank Fees: 4.0 Star Icon
No Rate Information
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Pros:

  • Free ATM transactions and fee refunds
  • Variety of personal deposit accounts
  • Low opening required amounts
  • Bonus checking account offers good rates

Cons:

  • Accounts have low interest rates
  • Cannot open all accounts online
  • Tiered interest rates on accounts
  • Monthly fees for most accounts
UFB Direct Review

UFB Direct checking and savings accounts have a low required opening amount. The opening deposit is only $100. To receive the highest interest rates, you must keep a certain amount in the accounts. If the balance is below the set amount, you will earn a lower interest rate, but not be charged a fee.

Most UFB Direct accounts do not have a monthly maintenance fee. UFB Direct savings and checking accounts are free. There is no monthly fee and no amount required to keep in the account.

Earn miles for everyday purchases with the UFB Airline Rewards Checking account. When you use your debit card for purchases, you earn miles. Earn one mile for debit transactions over $3.00. The miles go toward American Airlines. You can earn up to 120,000 per calendar year. UFB Direct may add more airlines in the future.

The interest rates on UFB Direct accounts earn very competitive interest rates. The savings, checking, and money market accounts earn some of the highest rates on the market. For some accounts, you must keep a high balance in the account. However, if you do not have that set amount in the account, you will earn a lower rate. The lower rate on those accounts is still much higher than your typical brick and mortar banks rates.

There are no branch locations for UFB Direct. It is an entirely online bank. To talk to customer service, you can call a 24-hour phone line. You can reach customer service through mail or email. You can access everything about your account online.

Certain balances are required to earn the highest interest rates on the UFB Direct savings accounts. The basic savings account requires $20,000 in the account to earn the highest interest rates. The Premium savings account requires $25,000 to earn the highest interest rates. Any amount lower than the required amount will still earn interest, just a much lower rate.

The UFB Direct money market account has a monthly fee and a large sum required as the opening deposit. The monthly fee is $10 a month. Waive the fee by keeping a balance of $5,000 in the account. The required opening deposit is $5,000. You will earn interest and can write checks from the MMA.

UFB Direct does not offer business accounts or CDs. The accounts offered are a personal checking, saving, and money market account. There are options for loans, but not business accounts or CDs.

Read the full UFB Direct review.

Customers Bank Review

Customers Bank accounts offer free ATM transactions at PLUS and NYCE ATMs. The Convenience checking account offers ATM fee refunds. To qualify for the refunds, you must have at least $5,000 in Customers Bank accounts.

There are a variety of personal deposit and business accounts available. Those include:

  • Convenience checking
  • Free checking
  • Bonus checking
  • Money market account
  • Reserve savings
  • CDs from 3-60 months
  • Loans and mortgages
  • Business accounts and lending options

The personal deposit accounts with Customers Bank have low opening required amounts. Each of the checking and savings accounts only require $10 to open. The money market requires $50 to open. The CDs require $500 to open.

The Bonus checking account earns competitive interest rates if you meet the qualifications. That requires you to spend $500 a month using your debit card. Those rates are much higher than the standard rates and are competitive with other online checking accounts. To open the Bonus checking account, you must use new money. You cannot use money already in a Customers Bank account.

Most of the accounts with Customers Bank do not offer competitive interest rates. The accounts offer rates similar to traditional bank rates. Customers Bank used to offer accounts with competitive interest rates. Those accounts are no longer available.

Not all accounts at Customers Bank can be opened online. Some accounts require visiting a branch location to open. They have branch locations in eight states. Not all products are available at every location. Contact customer service to see which accounts are available near you.

Money market accounts at Customers Bank have tiered interest rates. To earn the most competitive rates requires $250,001. Even the most competitive rate is not competitive with other online money market accounts.

Some Customers Bank accounts have monthly fees. The Convenience checking account has a monthly fee of $29 if you do not meet the requirements. You must keep a $5,000 balance in Customers Bank accounts to waive the fee. The money market account has a $5 fee if your balance falls below $1,000. The retirement savings account has a $5 fee if your balance falls below $100.

Read the full Customers Bank review.

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